Do you thrive when it comes to replacing legacy voice networks? Do you have experience with the newest Cisco-IP-Telephony platforms? Can you picture the setup of Cisco IPT phones in your sleep? Then you could be Fivesky's next Cisco Voice Engineer.
Who you are:
- A Voice expert with prior experience participating in the design, setup, configuration, and deployment of complex Cisco telephony equipment.
- The go-to person when it comes to provisioning and uploading Cisco phones and profiles.
- A talented Voice Engineer with the ability to provision Cisco gateways, and has worked with Cisco Prime and troubleshoot and resolve user incidents post-migration.
- The vendor's point of contact to resolve complex issues as they arise.
- An SME with CUCM 12.X and higher (IP-Endpoints, Voice, and packetized Voice) and you have SIP, H.323, and ISDN experience.
- Have an understanding of shared lines.
- You are a networking generalist with knowledge of TCP, Firewalls, and knowledge of the Cisco catalog of equipment.
What you will do:
- Work on approximately 500 locations, with about 30,000 Avaya endpoints which will be replaced with Cisco 8861 phones and Polycom Trio devices for conferencing.
- Assist in the installation of approximately 500 VG400/420 Gateways.
- Deploy ArcPro console application replacing legacy attendant consoles.
- Provide L3 support to the Cisco team.
- Assist in the planning of site provisioning.
It would be awesome if you have experience with:
- Avaya - Aura Communication Manager, Media gateways (G700, G350, G450), Sys admin exp. One X Comm., System and Session Manager, and Meeting Exchange/Bridgetalk.
- ServiceNow.
- IPC Unigy Trading System.
- NICE Voice Recording.
At Fivesky, our employees are our greatest asset and the focal point around which we operate; therefore, we always want the best for our employees. In addition to offering competitive compensation plans and long-term career opportunities, we offer an attractive mix of benefit plans to our employees that include provisions for vacation, holiday pay, and sick days.
Fivesky is an equal-opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.
This is a full-time, direct employment opportunity in Montreal. The salary is open based on experience and qualifications.
(FS-RID-0614)