About the Position:
The Network Engineer will provide engineering, implementation, analytical, and daily operational support. This specifically includes hands-on experience configuring, troubleshooting, and analyzing capacity issues of the Enterprise networks. He/She should have an advanced understanding of Cisco (Nexus, Catalyst, and ACI), Citrix Netscalers, Versa SD-WAN, and Palo Alto firewalls. Additionally, a strong working knowledge in Data Center technologies, including (but not limited to) servers, storage, virtualization, networking, and infrastructure management. His/her work is performed by following procedures and vendor documentation in a team environment, with frequent evaluation from and under close supervision of the Manager of Network Operations.
This role is remote and can be based anywhere in Canada and will require some travel within Canada
Essential Duties and Responsibilities:
- Serve as an advanced technical resource on a functional basis for the resolution of complex service impacting issues.
- Act as Tier2 network escalation point for Service Desk, and provide direction/escalation to Network Managed Services partner.
- Analyze network activity and problems to identify, resolve, and prevent systematic errors.
- Troubleshoot commercial network products, including but not limited to Cisco Nexus and ACI, Palo Alto Panorama, Citrix ADC, Cisco Catalyst switching, Infoblox DDI, and Meraki Cloud.
- Utilize and configure networking tools such as Solarwinds Orion and Cisco Stealthwatch.
- Required to work hours other than regular schedule such as nights, weekends, and holidays when needed.
- Potential to travel for on-site work physically troubleshooting and maintaining networking equipment.
- Participate in various projects intended to continually improve/upgrade network infrastructures.
- Maintain a positive work attitude, a high level of communication, and cordial relations that foster teamwork among all teams.
- Work both independently and as part of a team to deliver results both on time and budget.
Required Experience:
- 5 years’ experience troubleshooting skills with knowledge of advanced network principles and internet architecture.
- 3 years’ experience SD-WAN design and troubleshooting skills, Versa preferred.
- Must be affluent in the principles of Network Technology, including but not limited to Network Strategies, Carrier Offerings Design, VPN solutions and Cisco Platforms.
- Ability to work weekends and/or off hours as necessary to meet business needs with occasional travel.
- Experience in Citrix NetScaler or similar load balancing technologies.
- Excellent analytical and problem-solving skills.
- Candidate should have a track record of excellent teamwork, written verbal communications, project management, and following procedures.
- Cisco ACI and cloud network experience (both public and private) such as AWS VPC, Amazon Direct Connect, Azure ExpressRoute preferred.
Join a Winning Team at HUB International:
When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 12,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!