Job Description
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Our Employees
Are valued and empowered, collaborative and team oriented in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global approach.
Position Summary
A Technical Account Manager is someone who is eager to help protect a portfolio of Global 2000 websites from malicious and automated attacks. This individual must have the ability to earn the respect and trust of each customer through knowledge and understanding of service delivery and how this fits into our customer’s overall environment. You will review unique business and technical project parameters and define a successful solution for the implementation of F5 Defense. A successful candidate must be action oriented, capable of independently solving sophisticated technical problems and able to communicate clearly and effectively to both technical and business audiences.
Responsibilities:
- Oversee the installation and implementation of F5's security as a service solution.
- Proactively anticipate customer needs and facilitate project success.
- Develop and implement standard processes for program/project management, communication artifacts, reporting, and capability improvements.
- Develop models for resource planning and consumption as well as key performance metrics for project/program success.
- Collaborate with peers, managers and team members across the organization to tackle problems, develop new processes.
Required Qualifications:
- 6+ years of system integration within sophisticated environments.
- A deep technical networking background and experience working with major load balancers currently on the market.
- A deep level understanding and experience of Content Delivery Networks.
- Understanding of TCP/IP, HTTP, HTML, Javascript, CSS, and other technologies involved in delivering sophisticated web services.
- Bachelor's degree in Computer Science, Information Systems, or related engineering field, OR equivalent industry work experience.
- A customer-centric attitude and the ability to communicate well at all levels of an organization.
What you’ll get:
- This is a dedicated role, so career growth and development is available at every stage of your career.
- Competitive pay, family friendly benefits, and cool perks
- Tuition assistance for professional development
- Culture of giving back, strong diversity and inclusion interest groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Phishing Alert
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates.Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.Request by contacting accommodations@f5.com.