IT Support Specialists

POSITION DETAILS:

Install and Configure Networks

Work directly with an organization’s servers and networks, performing setup, enhancement, and maintenance tasks.

Ensure that employees’ workstations can successfully connect to networks and access business-critical data at all times.

Configure network security settings and connect peripheral devices, like printers and scanners, that are used by multiple users.

Manage Databases

Build an organization’s database architecture so that data is correctly stored and easily accessible.

Setting up data storage and retrieval protocols, adjusting permissions, and maintaining data security and integrity during migrations, backups, and day-to-day use.

Provide User Support

Set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

Manage Information Security

Set up antivirus programs at workstations, develop policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.

Troubleshoot Systems and Hardware

Troubleshooting systems and hardware, particularly after server migration or an organization-wide update.

Identify issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays.

EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS:

Windows 10 pro, Active Directory, Exchange / Office 365, Cloud Computing, Network

Storage, SQL Server 2012, Microsoft SQL Server Management Studio

Experience setting up and troubleshooting various technical equipment such as laptops, Monitors, video conferencing systems, mobiles, etc.

Good communication ability, both written and verbal

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Flexible Language Requirement:

Schedule:

Experience:

Licence/Certification:

Work Location: In person

Wheel King Trans Haul Inc.

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