Duties

Evaluate new or changing software to determine affects to support current and planned networking and communications systems and projects.
Work with other specialists that perform work in the areas of automation support, communication support, security, knowledge management and network compliance.
Provide authoritative advice and guidance; discuss pertinent issues with functional and technical specialists, and initiate necessary changes.
Analyze hardware and software functions.
Troubleshoot hardware and software problems then develop and implement needed changes.
Oversee daily operations of automation systems, to maintain and ensure security of information on sensitive worldwide operations and projects within AOR.
Serve as System Administrator (SA), to ensure all systems are fully compliant with Army IT security standards.
Provide advice and recommendations to IT security staff with regard to the equipment contracts and equipment proposals for compliance with the security program.

Requirements

Conditions of Employment

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
This position has been designated as "Emergency-Essential". Emergency-Essential designation takes precedence over any transportation agreement or military recall status.
This is a deployable Department of the Army Civilian position. As such, incumbent must pass an Initial and annual medical examination and receive/maintain up-to-date required immunization for the overseas or deployed location.
Incumbent must sign DD Form 2365 and maintain medical, security, passport, performance, honorable conduct and overall fitness suitable for assignment to an austere and stressful combat environment.
Position may require Temporary Duty (TDY) of any length including 6 months in duration or longer in CONUS or OCONUS in austere locations.
Incumbent must obtain and maintain an official passport.
Incumbent must successfully complete on-line computer based training and residential deployment training, as applicable.
Incumbent must successfully complete the appropriate training and obtain the required certification/recertification for this position as outlined in DOD Publication 8570.01-M, Information Assurance Workforce Improvement Program
This position requires a Tier 3 (Secret) Investigation

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See

Current Department of Army Civilian Employees
Current Department of Defense (DOD) Civilian Employee (non-Army)
Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
Interagency Career Transition Assistance Plan
Land Management Workforce Flexibility Act
Military Spouses, under Executive Order (E.O.) 13473
Non-Department of Defense (DoD) Transfer
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Retained Grade Preference Eligible
Reinstatement
Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience: One year of specialized experience which includes Serving as an Information Assurance Manager (IAM) and/or program manager planning, programming, installing, maintaining, and training new IT systems, vulnerabilities, and threats to assigned computer systems; providing management oversight and administration of the Information Assurance and Information Management programs for assigned area of responsibility (AOR).

The OPM Qualification Standard provides the following definition: specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT]. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

You will be evaluated on the basis of your level of competency in the following areas:

Administration and Management
Information Assurance
Information Technology Customer Support
Technical Competence

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct deposit of pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
This is a(n) 34 Information Management System Career Field position.
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.
When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit
Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

U.S. Army Sustainment Command

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