INFORMATION TECHNOLOGY MANAGER

JOB SUMMARY:

Our client, located just outside Waterloo is a long-established manufacturing and distribution company that that is loyal to their employees growth is seeking to add an Information Technology Manager to their team. Reporting to the President the Information Technology Manager is responsible for leading the IT department, managing and developing a team of IT professionals, and ensuring that all technology systems meet operational needs and business objectives. This position involves strategic planning, cross-departmental collaboration, and a hands-on approach to problem-solving, ensuring the organization stays competitive and innovative in the industry.

MAJOR RESPONSIBILITIES:

Strategic & Operational Responsibilities
IT Strategy & Roadmap: Develop and implement a technology roadmap that aligns with business objectives. Assess emerging technologies and lead initiatives to improve system efficiency, security, and performance.
Budgeting & Resource Allocation: Manage the IT budget effectively, including expenditures on hardware, software, licensing, and staffing needs. Allocate resources efficiently to support both day-to-day operations and long-term projects.
Project Management: Oversee and drive IT projects from conception to completion, ensuring they are delivered on time, within budget, and in line with organizational needs.
Leadership & Team Development
Team Management: Recruit, lead, and develop a team of IT professionals, fostering a collaborative and innovative work environment.
Training & Development: Identify skill gaps and arrange for necessary training, ensuring team members stay current with industry best practices and technological advancements.
Technical & Security Oversight
Systems Management: Ensure optimal performance, reliability, and security of all IT infrastructure, including networks, servers, and databases. Implement preventative maintenance and monitoring practices.
Cybersecurity: Help to develop and enforce cybersecurity policies, ensuring the protection of company data and systems. Stay updated on potential threats and emerging security technologies.
Vendor & Stakeholder Management: Collaborate with external vendors and internal stakeholders, negotiating contracts, managing service-level agreements (SLAs), and ensuring vendor solutions meet company standards.
Support & Collaboration
Technical Support: Provide guidance and support to end-users and department leaders, helping troubleshoot issues and ensuring smooth day-to-day IT operations.

· Cross-functional Collaboration: Partner with various departments to understand their technological needs and support their objectives through tailored IT solutions.

· Maintain professional and technical knowledge

REQUIREMENTS:

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Minimum of 5-7 years in IT management or a similar leadership role.

Strong leadership and interpersonal skills, with the ability to communicate technical information effectively to both technical and non-technical stakeholders.
Excellent analytical skills with a proactive approach to identifying and resolving IT challenges.
Excellent analytical skills with a proactive approach to identifying and resolving IT challenges.

TECHNICAL KNOWLEDGE/EXPERIENCE:

Infrastructure: Proficiency in managing network infrastructure, including LAN/WAN, cloud environments, virtualization (e.g., VMware, Hyper-V), and disaster recovery planning.
Systems Administration: Experience with managing Windows, database systems (e.g., SQL), and storage solutions.
Cybersecurity: Strong knowledge of cybersecurity principles, firewall management, VPNs, and anti-virus software. Familiarity with risk management and data protection policies.
Enterprise Software: Experience with ERP systems in particular Microsoft Dynamics, CRM software, and Microsoft 365 (or similar office productivity suites).
Project Management: Proven experience in planning, executing, and overseeing IT projects.

If interested, please send a copy of your resume in MS Word format. Please note only candidates selected for interview will be contacted.

Job Type: Full-time

Pay: $100,000.00-$130,000.00 per year

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Education:

Bachelor's Degree (preferred)

Experience:

Information Technology: 5 years (preferred)

Work Location: In person

Trovo Resources Inc.

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