Triware Technologies is looking for a highly motivated and investigative Network Administrator to join our team. The Network Administrator is a key member of our Service team. They provide front-line support to a broad group of business clients seeking sound advice, consulting, and problem solving in a courteous, professional manner. The Network Administrator is responsible for client technical support in collaboration with our services and sales teams. They deliver the best of breed solutions to new and existing customers.

Triware is:

A recognized leader in the IT sector in Newfoundland and Labrador for over 30 years.
Constantly growing and learning with the dynamic technology industry.
Supporting a wide range of established clients.
Working with a vendor list that includes best-of-breed technology solutions.
Dedicated to diversity and inclusion.
Committed to providing a healthy and supportive work environment.
Socially conscious and committed to giving back to our community.

What You Will do:

Install, maintain, upgrade, and troubleshoot routers, gateways, firewalls, and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity.
Provide hands-on network administration support, network maintenance and operations support.
Diagnose and correct network systems issues.
Monitor and troubleshoot network performance and security issues.
Preserve and grow your knowledge of technology, procedures, products, and services.
Recommend procedure modifications or improvements.
Provide courteous friendly support in a professional manner.
Daily updates of customer data and produce activity reports.
Follow up with customers, provide feedback and see problems through to resolution.
Work with our sales team members to provide reliable and sound technical solutions.
Train and provide troubleshooting procedures to helpdesk personnel for first-line network issues.

What You Bring:

Information Technology or technical institute degree / certificate in Computer Science or the equivalent combination of education, technical designations, and work experience.
3+ years’ experience in a network administrator role, or similar.
Demonstrated experience with Group Policy, Network administration, and Patch Management tools.
Good understanding of common business software applications and networking technology.
Network and security vendor certifications would be an asset.
Industry certifications related to network and security would be an asset.
Any vendor certification from the following would be an asset: HPE/Aruba, Cisco/Meraki, SonicWall, Fortinet, Ruckus.
Experience in computer support and network administration.
Excellent interpersonal, written, and verbal communication skills.
Ability to work in a fast-paced environment with minimal supervision.
Ability to manage multiple projects at a time, while maintaining sharp attention to detail.
Ability to think critically, make decisions and use an analytical approach to resolve problems.
Ability to interact directly with business users at all levels of the organization and provide excellent customer service.

What we Offer:

Competitive Salary
Health and Dental Plan
RRSP Contributions
Opportunities for Professional Growth
Flexible Working Environment

If you wish to be a part of an organization and corporate culture that will encourage success, please submit your detailed resume along with a cover letter to scarberry@triware.ca.

We thank you all for your interest but only those candidates who are selected for an interview will be contacted.

Triware Technologies

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