The Township of Oro-Medonte is a picturesque and progressive municipality on Lake Simcoe with a population of 21,500 and a land area of 61,000 hectares that includes a number of settlement areas that continue to grow and urbanize. Oro-Medonte provides residents and visitors alike with unparalleled year-round recreational opportunities, the riches of life in a rural setting with the convenience of being just a short drive to Barrie, Orillia and the Greater Toronto Area. As one of Ontario’s premier quality of life communities, the Township is committed to its strategic goals including: Preparing for Our Future, Fostering Safe and Inclusive Community Living & Business Growth, Modernizing Township Services & Supporting our Workforce.

The Township is currently recruiting an experienced professional, with the knowledge, skills and abilities to perform the duties of IT Help Desk Technician. The IT Help Desk Technician will provide front line support to end users on a broad range of network, hardware and software applications ensuring security is a priority. Assisting with hardware, software and printer installations.

Reporting to the Manager, Information Technology, the applicant will have a basic understanding of information technology security, operating systems, software applications, computer hardware, cloud and SaaS systems, network systems, programming, and telecommunication systems achieved through a 2 year College diploma in Computer Systems Technician - Networking or a related discipline combined with 1-2 years related experience;

In addition, the successful candidate requires a basic knowledge of firewall and VPNs, local and wide area networking concepts, including cabling, switches, Ethernet and Protocols and a basic knowledge of computer operating systems, particularly Windows desktop MS365 and server technology;

The IT Help Desk Technician must ensure a high level of confidentiality, integrity and professionalism, along with superior client service skills at all times. Problem solving and critical thinking skills to diagnose problems and determine steps necessary to achieve an effective solution are required.

This full-time permanent, bargaining unit position offers a salary commensurate with experience and education (2022 salary range $24.40 to $29.31/hour). Individuals having these qualifications are encouraged to submit a resume and letter of application by 12:00 noon, Wednesday, May 10th, 2023.

A detailed job description is available on our website www.oro-medonte.ca

We thank all applicants; however, only those considered for an interview will be contacted.

The Township of Oro-Medonte is committed to an inclusive, barrier free environment. Accommodation will be provided in all steps of the hiring process. Please advise the Township of Oro-Medonte Human Resources Department if you require any accommodations to ensure that you can participate fully and equally during the recruitment and selection process. We thank all applicants; however, only those considered for an interview will be contacted. Personal information is collected pursuant to The Municipal Freedom of Information and Protection of Privacy Act, and will be used for the purpose of the candidate selection. Questions about this collection should be directed to the Director, Human Resources

Job Types: Full-time, Permanent

Salary: $24.40-$29.31 per hour

Work Location: In person

Application deadline: 2023-05-10

Township of Oro-Medonte

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IT Helpdesk Technician