Position Title: Network Administrator

Department: Network and Operations

Location: Acheson, Edmonton, Alberta – Onsite

Salary Range: $80,000 – $100,000 per year

Hours: Full-time, 35 hours/week (Monday to Friday, 8:00 AM – 5:00 PM MT), with after-hours support as needed

Job Overview

We're looking for a skilled Network Administrator to manage and support our IT systems, including networks, computers, phones, servers, and end-user devices. You’ll be the go-to person for IT support across multiple locations, helping users both remotely and onsite.

Key Responsibilities

Monitor and respond to IT support requests
Troubleshoot and resolve hardware, software, and network issues
Set up and maintain PCs, mobile devices, printers, and conferencing tools
Install and update software and system patches
Support onboarding/offboarding processes
Maintain inventory of IT assets and licenses
Document issues, fixes, and procedures
Manage LAN/WAN networks, firewalls, servers, and wireless systems
Maintain virtual environments (VMware, Citrix)
Investigate and respond to cybersecurity incidents

Requirements

2-year diploma in IT or equivalent experience
10+ years of experience in corporate or managed IT services
8+ years in network administration across multiple sites

Preferred Skills

Experience with Windows, Mac, Linux, iOS, and Android
Familiarity with SaaS tools, cloud services (Azure, AWS, GCP)
Cybersecurity skills (incident response, vulnerability testing)
Certifications (e.g., A+, Network+, Security+, CCNA, Azure Administrator)
Experience with VMware, Citrix, SASE, MDM, Microsoft Intune
Strong problem-solving, communication, and teamwork skills
Knowledge of ITIL practices

Skills: wireless systems management,incident response,cybersecurity,azure,lan/wan management,linux,mdm,firewall management,pc setup and maintenance,documentation,network administration,hardware and software management,troubleshooting,aws,virtual environments (vmware, citrix),inventory management,ios,server management,software installation and updates,cloud services (azure, aws, gcp),saas tools,microsoft intune,itil practices,it support,vulnerability testing

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Network Administrator