Description

POSITION OVERVIEW:

The Learning & Development Acquisitions Manager supports the Human Resources Department's mission to maximize the potential of our greatest asset —our employees. This is accomplished through the development and implementation of customized training programs, recruiting key talent, and services that enhance the Yale Club while promoting a safe, inclusive, and inspiring workplace for all staff. The individual in this role is responsible for managing all training and development programs, recruiting efforts and the onboarding employee experience.

Essential Functions

Training & Development

Design and implement training and development programs aligned with the Club's needs.
Coordinate and facilitate TIPS, Steps of Service, Club Safety, and Annual Harassment Prevention Training.
Identify, research, and facilitate department-specific training for management and staff. Identify and lead programs to assist employees with transitions due to technological changes, promotions, committee volunteer train the trainer work, etc.
Assist with developing and facilitating New Hire Orientation.
Process and track training and development requests from management.
Track training completions and calendars via Paylocity.
Manage integrations and maintain training platforms via Paylocity and Lobster Ink, including uploading modules and assigning them to staff as needed.
Maintain up-to-date employee certifications (Lifeguards, TIPS, Engineering, FLSD, etc.).
Collaborate with the Director of Security and Benefits Administrator to oversee the annual safety program, including facilitating quarterly safety council meetings.
Partners with hospitality schools to develop an internship program; manage the program and measure its success.
Develop a career and succession planning program.
Create and maintain job descriptions for all positions.
Create and implement a succession planning strategy to identify key leadership roles and develop a talent pipeline for critical positions across the organization. Conduct talent reviews in partnership with senior leaders to assess employee readiness for leadership roles and identify high-potential candidates.
Accountable for the Training and Development/Recruitment budget.
Perform all other HR duties as assigned by the Director of Human Resources.
Tailor training programs as necessary.

Recruiting

Manage all job postings internally and externally, including posting union positions on the union portal.
Communicate with managers and staff regarding open positions.
Conduct pre-screening, in-person, and virtual interviews.
Partner with professional recruiting firms to fill senior-level roles.
Oversee background and reference checks for all candidates.

Onboarding

Manage and continually improve the onboarding process via Paylocity.
Assist with developing and facilitating New Hire Orientation.
Lead the 30/60/90-day follow-up process for new hires.
Collaborate with department heads to develop department-specific onboarding programs.
Ensure the proper collection and completion of I-9 forms and other required documents.
Manage electronic new hire files and ensure all necessary paperwork is completed.
Administer the background check process for all new employees.
Collaborate with Benefits Administrator and Employee Relations Manager throughout the onboarding process.

Labor Relations Support

Provide administrative and operational assistance focusing on union-related roles (Local 6, DC9, and Local 94)
Collaborate with the HR team, labor unions, and hiring managers to ensure compliance with labor agreements and efficient hiring processes.
Communicate with union representatives and management to address hiring needs.
Track and report on recruitment metrics for union roles.

Requirements

OTHER REQUIREMENTS, REASONING ABILITIES AND PHYSICAL DEMANDS:

Team player – Contributes positively to group efforts, values communication, and is open to feedback. Respects diverse perspectives and fosters a cooperative work environment.
Critical Thinking and Problem-Solving: Ability to analyze situations, identify challenges, and implement effective solutions in both training and recruitment processes.
Attention to Detail: Consistently ensures accuracy in managing recruitment tasks, training records, and compliance with regulations.
Emotional Intelligence: Demonstrates empathy, self-awareness, and strong interpersonal skills when working with employees and candidates.
Adaptability: Ability to adjust quickly to changing circumstances, handle multiple projects, and work well under pressure.
Decision-Making: Sound judgment and the ability to make informed decisions in complex or high-pressure situations.
Accountability: Takes ownership of responsibilities and ensures timely completion of tasks, holding themselves and their team to high standards.
Integrity and Confidentiality: Upholds ethical standards and protects sensitive information related to employee records, recruitment, and training programs.
Leadership and Initiative: Demonstrates strong leadership skills, motivating the team and proactively identifying opportunities for improvement in training and recruitment processes.
Communication and Collaboration: Exceptional written and verbal communication skills, along with the ability to collaborate effectively with cross-functional teams and external partners.
Resilience and Persistence: Displays perseverance and resilience when faced with challenges, ensuring goals are met despite obstacles or setbacks.

Education And Experience

Bachelor’s degree in human resources, training and development, business administration, education or another related field required; or a combination of education and experience.
Minimum (5) years of work experience in training and development and recruiting required.
Familiarity with modern and traditional training methods
Previous experience in a hotel or private club unionized property required, preferably Local 6. Previous hotel or private club experience a plus.
Proficiency in Microsoft Office required and strongly prefer knowledge of Paylocity.

The Yale Club of New York City

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Learning & Development Acquisitions Manager