The IT OPERATIONS ENGINEERING MANAGER is an IT professional responsible for analyzing, designing, installing, configuring, maintaining and repairing of all IT operations infrastructure components including, but not limited to, M365-Azure infrastructure, 0ffice 365, application development resourcing, and on-prem compute, platform, and networking components supporting engineering staff and business goals. This position will report directly to the VP of Critical Infrastructure Protections.

Governance

Responsibilities

· Hardware and Software lifecycle management for on-prem operation and end-user equipment.

· Establish logical and physical system and hardware lifecycles.

· Maintain budget and licensing requirements relative to all services and resources utilized in the compute framework(s). Examples include, but are not limited to, Microsoft Licensing, VMware licensing, Services Licensing (Public DNS, Internet IP services, etc.)

· Own, design, and maintain an Enterprise Architecture that produces risk mitigating protections and operational reliability to ensure confidentiality, availability, and reliability.

· Ensure that policies are implemented, and followed, to maintain the SOC certification for Supply Chain compliance standards.

· Architect and Implement a Cyber Security Framework that delivers on measurable performance and threat indicators.

· Own and operate contractual obligations related to the co-located facility used for TDi’s customer lab

· Establish and Maintain an IT roadmap

IT operations

· Interface with service providers to provision and maintain services and resources such as; internet IP, DNS, Saas, cloud tenant, and others as required.

· Own and operate Azure Architecture Design, security, and operations.

· Be the primary point of contact for troubleshooting Azure infrastructure and services.

· Coordinate with Development and Software Engineering teams to assist in establishing, secure remote access, data security, testing, quality assurance, and resource load requirements.

· Manage, maintain, and improve monitoring of all systems to keep track of resources health and utilization.

· Coordinate with the Professional Service Engineers and Solutions Architects to manage resource needs and maintenance of the customer lab environment.

· Create and maintain documentation for all implemented resources and architectures

· Participate and maintain sufficient evidence for vulnerability assessments, penetration tests, audits, and certification initiatives.

· Participate in annual SOC for Supply Chain compliance assessments.

· Assist in developing sound IT processes, cyber security and compliance programs, policies, and procedures

· Implement and maintain adherence to adopted policies and procedures

· Develop an operational and cyber security maturity model to identify gaps.

· Design, implement and maintain solutions that remediate identified operational, cyber security and compliance gaps.

· Other IT duties as assigned

Experience/Skills

· Certified AZURE Architect or similar cloud experience

· Cloud resource and cost management experience.

· Linux, Mac, Microsoft server and desktop operating system experience

· Enterprise compute and solutions architecture experience

· TCP/IP Network design and management experience

· Cyber Security engineering and management experience

· Some experience in Software Development Life Cycles (SDLC)

· NIST, CIS, ISO, ITIL framework experience

· Regulatory Compliance experience

· Knowledge of IT vs OT beneficial

· Experience with PowerShell scripting beneficial

· Experience with Java Scripting beneficial

· Experience with LINUX shell scripting beneficial

TDi Technologies, Inc.

New Jobs

Information Technology Operations Engineer