Takla Nation

POSITION TITLE:

Information Technology Manager

Wage: $100,000 - $135,000

DIRECT REPORT:

ABOUT TAKLA FIRST NATION:

The traditional territory of the Takla First Nation is located in North Central British Columbia and totals approximately 27,250 square kilometers. It is a rich environment of lakes, rivers, forests, and mountains, bordered on the west by the Skeena Mountains and on the east by the Rocky Mountains.

Takla Nation is an amalgamation of the North Takla Band and the Fort Connelly Band, a union which occurred in 1959. Our traditional lands are the geographic area occupied by our ancestors for community, social, economic, and spiritual purposes. Carrier and Sekani place names exist for every physical feature and place that we occupy. Each name reflects the significance of the feature or site and today provides us with historical information to the rich history and extensive knowledge of our land and our resources.

POSITION OVERVIEW:

The Information Technology (IT) Manager is responsible for overseeing and advancing Takla Nation’s entire IT infrastructure. This includes the planning, development, implementation, and ongoing management of secure, scalable, and reliable information systems and network infrastructure that support organizational goals and ensure the safety and integrity of data and assets. The IT Manager leads with integrity, professionalism, and innovation, in alignment with Takla Nation’s values, while ensuring compliance with applicable policies, regulations, and cybersecurity standards.

KEY RESPONSIBILITIES

Strategic Planning

Develop and implement the Takla Nation Information Technology Strategic Plan, aligned with the Takla, Sasuchan, and Sus’tut Strategic Plans.
Analyze emerging technology trends and make recommendations to improve efficiency and innovation.

Network Infrastructure & Security

Design, implement, and maintain secure and scalable Local Area Networks (LAN), Wide Area Networks (WAN), and Virtual Private Networks (VPN).
Oversee the administration, performance, and monitoring of all networking equipment (routers, switches, firewalls, wireless access points).
Ensure network redundancy, disaster recovery capabilities, and continuous uptime.
Plan and manage network capacity and bandwidth utilization.
Implement, monitor, and regularly update network security protocols, including firewalls, intrusion detection/prevention systems (IDS/IPS), and secure remote access.
Perform regular network vulnerability assessments and security audits.

Servers & Cloud Services

Manage on-premises and cloud-based servers (e.g., Active Directory, file servers, application servers, email servers).
Oversee cloud services such as Microsoft 365, SharePoint, Teams, and OneDrive, ensuring secure integration with on-premises systems.
Maintain data backups and recovery protocols for all critical systems.

Telecommunications

Develop and maintain a cost-effective and reliable telephone and VoIP system.
Oversee landline, cellular, and VoIP services, ensuring optimal functionality and cost management.
Recommend and manage the organization’s mobile device policy and carrier contracts.

Computer Hardware and Software

Oversee installation, upgrades, and maintenance of all computer hardware and software systems.
Evaluate and deploy new technologies to improve staff productivity and service delivery.
Standardize IT assets and manage software licensing and compliance.

Risk Mitigation & Cybersecurity

Develop and enforce IT security policies, procedures, and best practices.
Coordinate data loss prevention, cybersecurity awareness training, and user access management.
Conduct regular threat assessments and maintain a proactive incident response plan.

Help Desk & Technical Support

Manage a robust help desk system to ensure timely response and resolution of IT issues.
Supervise IT Technician(s) in providing quality front-line support to all departments.
Analyze support trends to recommend training or system changes.

Asset Management

Manage IT asset inventory, including procurement, tracking, and lifecycle replacement planning.
Build and maintain strong relationships with IT vendors and service providers.

Policy & Compliance

Develop, maintain, and enforce organizational IT and cybersecurity policies.
Conduct regular internal reviews and audits to ensure policy compliance and regulatory standards.

Staff Development & Supervision

Hire, mentor, and supervise IT team members, including the IT Technician.
Conduct performance evaluations and develop staff capacity through training and development.
Promote a culture of innovation, accountability, and continuous improvement within the IT team.

QUALIFICATIONS

Experience:

Minimum ten (10) years of progressive IT experience, with five (5) years in a leadership role.
Demonstrated experience in network infrastructure, cybersecurity, and enterprise IT systems.
Project management experience with successful implementation of complex IT projects.
Experience working with Indigenous communities is an asset.

EXPERIENCE AND EDUCATION REQUIREMENTS:

Bachelor’s degree in information technology, Computer Science, or a related field.
Industry certifications (e.g., CompTIA Network+, CCNA, Microsoft, ITIL, CISSP) considered an asset.
Ongoing professional development in IT or cybersecurity is preferred.

Attributes:

Strong leadership, communication, and interpersonal skills.
Proven ability to think strategically and implement IT solutions effectively.
Culturally sensitive and respectful of Indigenous traditions and governance.

BENEFITS PACKAGE:

At Takla, we value the dedication of our employees, which is why we give so much in return. In addition to Competitive pay, we also offer the following:

Comprehensive Health benefits package with Medical, Dental and Vision coverage.
An employer-matched pension plan of up to 5.5 percent.
Excellent learning and advancement opportunities.
Group RRSP plan.
Opportunities for personal and professional training and development
18 sick days
5 personal days
$500 Health care spending account per fiscal year.
Paid time off during Christmas break

Preference will be given to qualified applicants of Indigenous ancestry in any hiring decision as per section 21 of the Human Rights Code. Please declare your indigenous status in your application.Please send your completed resume to hr@taklafn.ca.

Job Type: Full-time

Pay: $100,000.00-$135,000.00 per year

Schedule:

Monday to Friday

Work Location: In person

Takla Nation

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