Are you a strategic thinker with deep technical knowledge and a talent for building strong client relationships? Do you want to be the go-to person for helping businesses make smart, secure, future-ready technology decisions?

Superion Inc. is looking for a Technical Account Manager (TAM) to join our growing team! This isn’t a sales job — it’s a trusted advisory role, where you’ll work closely with our existing clients to ensure their IT environments are healthy, secure, and aligned with their business goals. Think of it as a stepping stone to becoming a Virtual CIO.

Expected Salary Range: $70,000 - $90,000/year depending on experience and credentials.

About The Role

As a TAM, you’ll take the lead on all things technical for your assigned client accounts. You’ll build long-term relationships, run Quarterly Business Reviews (QBRs), help shape IT roadmaps, and collaborate with our service and project teams to deliver results. You’ll support quoting, solution planning, and service delivery — but you won’t be cold-calling or chasing leads. Your focus is strategic, consultative, and relationship-driven.

What You’ll Be Doing

Lead QBRs and technology planning meetings with clients
Serve as the technical face of Superion for assigned accounts
Provide guidance on cloud adoption, cybersecurity, licensing, and lifecycle planning
Assist with quotes and proposals for IT solutions and services
Regularly visit clients onsite and maintain clear, proactive communication
Coordinate with internal teams to ensure seamless service and delivery
Use ConnectWise and Hudu to document client environments and recommendations
Drive client satisfaction and long-term retention

What You Bring

5+ years in IT consulting, technical account management, or solution engineering
Deep knowledge of Microsoft 365, Azure, networking, and cybersecurity
Experience with Dell, HP, SonicWall, and Ubiquiti products
Clear communication, client-facing polish, and strong documentation habits
Post-secondary education in IT or equivalent real-world experience
Valid driver’s license and vehicle (some travel to clients required)

Nice to Have

Experience with ConnectWise Manage, Automate, and Hudu
Technical certifications (Microsoft, CompTIA, Azure, etc.)
Previous work in an MSP environment

Work Schedule

8:30 AM - 5:00 PM, Monday to Friday
Some evenings or weekends as needed (but we respect your time)

Why Join Superion?

We’re a fast-growing IT and cybersecurity company based in Cloverdale, BC. Our mission? Help Canadian businesses run better and safer with smart, secure technology. We’re serious about IT — and about creating a work environment that’s supportive, transparent, and full of growth opportunities.

At Superion, you won’t be just another employee — you’ll be part of a team where your voice matters.

Sound Like You?

Send us your resume and a cover letter telling us:

Why you’re excited about this role
How your background makes you a perfect fit
What you’d bring to our team

Only applicants with cover letters will be considered.

Superion Inc.

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