About us

Too many businesses are hindered by ineffective IT. We provide IT solutions that liberate businesses from inadequate IT environments. When you have effective IT, your employees become more productive, your customers are better served, and your business thrives.

Job Description

This role is a strategic leadership role responsible providing virtual Chief Information Officer (CIO) services to client organizations.. As a key liaison between us and our clients you will collaborate closely with clients to understand their business goals, develop technology strategies, and ensure the successful implementation of IT solutions that align with their objectives. This role does not involve working managing our internal teams but focuses primarily on client engagement and relationship management.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
Proven experience.
Strong knowledge of IT systems, infrastructure, networking, cybersecurity, and emerging technologies.
Exceptional communication and interpersonal skills to effectively engage and build relationships with clients.
Strategic thinking and problem-solving abilities to develop innovative technology solutions.
Ability to work independently and manage multiple client engagements simultaneously.
Familiarity with various industries and their technology requirements.
Strong business acumen and understanding of the MSP landscape.
Relevant certifications, such as ITIL, CISSP, or PMP, are desirable.

You Will

Serve as a trusted advisor and technology strategist to client organizations, understanding their business goals and objectives.
Provide virtual Chief Information Officer services, including technology roadmaps, IT budgeting, and IT governance frameworks.
Develop and implement IT strategies that align with clients' long-term business plans and drive organizational growth.
Work with the Technical Alignment Manager to identify opportunities for improvement and make recommendations accordingly.
Collaborate with internal teams to define and enforce IT policies, procedures, and best practices.
Establish and maintain strong relationships with key stakeholders, including clients, vendors, and partners.
Act as the primary point of contact for client organizations, addressing their technology needs and concerns promptly and effectively.
Collaborate with clients to understand their IT requirements and align technology solutions to meet their specific business objectives.
Conduct regular technology review meetings with clients, providing updates on IT initiatives, performance, and strategic recommendations.
TStay abreast of emerging technologies and industry trends, evaluating their potential impact on client organizations.
Identify opportunities for innovation and improvement in IT infrastructure, applications, and processes.
Work with the Client Success Manager and Design Desk to ensure the planning and implementation of IT projects, ensuring successful delivery within defined timelines and budgets.
Foster a culture of continuous improvement, encouraging the adoption of new technologies and best practices.
Work with clients to ensure IT systems and data are protected from internal and external security threats.
Assist clients in developing and implementing robust cybersecurity measures and policies.
Ensure compliance with relevant regulations, such as CIS and PCI-DSS.

Job Types: Full-time, Permanent

Salary: $85,000.00-$115,000.00 per year

Benefits:

Dental care
Extended health care
Paid time off

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Moncton, NB E1E 2G7: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (required)

Experience:

Information Technology: 5 years (required)
Leadership: 3 years (preferred)

Work Location: Hybrid remote in Moncton, NB E1E 2G7

Strategic Technology Associates

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