Who we are:

Stattonrock is a group of companies with a vision is to contribute to human flourishing for all stakeholders by delivering superior products and service through a work culture that attracts and retains top talent and whose profitability improves the lives of families both locally and globally.

Stattonrock Design & Build is a custom home building and renovation company enthusiastic about delivering outstanding results for our clients by leveraging our passion for building science into innovative, functional, and outstanding builds.

Position Function:

Do you thrive on helping others? Do you have a passion for out-of-the-box thinking? Are you an energetic, positive person that loves to be a member of a team that supports others? Our dynamic team is looking for an IT Manager to provide technical support to our group of companies. The IT Manager will have excitement for all things IT related including hardware, software, cybersecurity, and data management.

Working closely with the Senior Leadership Team and reporting to the CEO, the IT Manager oversees a wide portfolio of projects and operations of the technology at Stattonrock. This includes identifying, recommending, developing, implementing, and supporting cost effective technology solutions that align with Stattonrock’s mission and business objectives. The role has primary responsibility for security, infrastructure, and support services but has broad potential scope throughout the range of technology services including systems, data, and technologies for Stattonrock business projects. We are looking for a dedicated individual that wants to own their impact, love what they do, and join our community of continuous learners.

What we offer:   

Personal and professional development opportunities 
The ability to influence and make a significant impact 
Dynamic work environment with a talented team of people
Excellent group health benefits 
Competitive compensation package through profit sharing

Key Position Objectives:

Hardware and Software Management

Installing and configuring computer hardware, software, systems, and networks
Monitoring and maintaining computer systems and networks
Setting up accounts and computers for new users
Maintain IT inventory, repairing and replacing equipment as necessary
Setting up system backups
Manage mobile device plan
Hardware and software procurement

User Support, Training and Troubleshooting

Set up and maintain PC hardware and software for in-house and contract users
Responding in a timely manner to service issues and requests
Communicate with users via phone, chat, email, and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed
Apply knowledge to assist users in resolving problem in a timely fashion
Manage cybersecurity platform
Increase awareness of features of Office 365 and ensure it is being used to its full potential
Support administration of Dynamics (CRM) including fields, layouts, reports, dashboards, and security
Ensure anti-virus and password management software are used effectively
Evaluate and recommend IT tools to improve efficiencies

Develop IT Policy and Framework

Partners with the Senior Leadership Team to develop technology strategies, policies, architecture, and documentation covering use of IT tools, infrastructure, security, information systems, data governance, project management, and change management
Track and drive staff compliance to technology policies
Maintains knowledge of evolving technology trends and potential relevance to Stattonrock’s mission and operations
Oversee digital office management tasks such as maintaining digital files on SharePoint, preparing meeting communications and organizing documents

Web Development

Develop and maintain Website requirements
Optimize content for Website
Maintaining web assets
Maintain web server and manage domains updating as needed

Accountabilities – performance will be measured by:

Ability to be a team player and protect the mission, goals and values of Stattonrock
Ability to serve clients and deliver an elevated Design + Build Experience
Ability to communicate with all stakeholders
Ability to learn and grow in skills and knowledge
Ability to deliver outstanding results
Ability to work in a professional and friendly manner

Who You Are:

You get along with team-mates and management, and maintain a positive and constructive attitude while solving problems
You are genuinely positive and approachable
You value relationships and community
You understand that your role success contributes to the team’s success
You are comfortable and confident interacting with a diverse mix of clients
You are professional, cordial and punctual
You can prioritize multiple deadlines and work in a fast-paced environment
You are a proactive and assertive problem- solver, motivated to own your role
You have a systematic and organized approach to work with effective time management and prioritizing skills
You are confident in your abilities and decisions yet teachable and open to feedback
You are driven by results and committed to Stattonrock’s goals but aware that money is a result of great relationships; not an objective
You always work with integrity
Your values align with Stattonrock’s core values:
Relationships first
Own your role, team and social responsibility
Work with a sense of urgency, never complacency

You are a lifelong learner who stays current in all relevant professional capacities
You work hard and follow directions
You embrace and adapt to innovation and change
You have excellent communication skills, both written and verbal
Having a sense of humour will go a long way

What You Can Do:

Bachelor’s degree or equivalent experience
2+ years of progressive technology management experience overseeing infrastructure, security, user services and IT training
Experience designing and implementing information security policy and operations
Ability to communicate effectively in both verbal (i.e., day-to-day discussions, team meetings) and written communication
Good listening skills and the ability to interface with and lead both technical and non-technical teams
Proven ability to establish and maintain working relationships across a variety of teams and tech literacy in an organization
Windows PC based environment using Office 365 and Dynamics as primary IT tools Strong technical skills in Windows 10, Office 365 Suite and Dynamics 365 or similar CRM systems
Strong level of understanding of Virtual Meeting/Boardroom technology like Zoom and Teams
Strong understanding of cybersecurity
Web Development experience considered an asset

Working Conditions

Primarily in the office
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Sitting
Capable of moving desktop computer equipment in an office environment (up to 30 lbs)
Will be expected to travel as needed to company subsidiaries and attend further education seminars or school
You may be requested (but not required) to work evening or weekend during large projects or periods of change

Job Types: Full-time, Permanent

Salary: $68,000.00-$79,000.00 per year

Additional pay:

Bonus pay
Overtime pay

Benefits:

Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Flextime
Life insurance
Vision care

Schedule:

Monday to Friday
Overtime

Ability to commute/relocate:

Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Experience:

IT: 2 years (required)

Stattonrock Construction

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