About St. Joseph's Health Centre of Sudbury

St. Joseph’s Health Centre oversees the operations of St. Joseph’s Villa (a 128-bed long term care home) and St. Joseph’s Continuing Care Centre (a 64-bed continuing care hospital) in Sudbury, and Villa St. Gabriel Villa (a 128-bed long term care home) in Chelmsford. Our Administrative team supports all three facilities and manages clinical, operational and financial services. We are a faith based organization guided by our core values of Service, Integrity, Dignity and Excellence with a focus on a culture of caring.

Overview

As Director of Information Technology, you’ll ensure systems/services supporting our locations, employees, staff, residents, and patients remain highly available, scalable, and secure. You’ll provide information technology strategies and operational plans driving technology enablement and innovation within the business, while ensuring seamless, efficient, and effective delivery of services and operations in the areas of Information Technology (IT) infrastructure, systems applications, and information and data security. Reporting to the VP of Corporate Services, you will work closely with decision makers in other departments to identify, recommend, develop, implement, and support technology solutions for all aspects of the organization.

The Director of Information Technology should be well versed in cybersecurity, network architecture, virtual computing, telephony, risk recognition and mitigation, and be prepared to apply their hands on technical skills to achieve the IT Team and organizational goals and objectives.

Objectives / Responsibilities

Manages and coordinates the work plan for the Department; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures.
Collaborate across the senior management team to formulate and deploy long-term strategic plans for acquiring, enabling, and improving efficient and cost-effective information processing and communication technologies.
Plans and manages the installation of new organization-wide systems and applications; assists operating departments in planning and managing the installation of new systems and applications for more specialized functions.
Develop and maintain policies, processes, and procedures aligned with audit, insurance, regulatory, certification compliance and service deliver best practices
Ensure all IT infrastructure and systems are secure, available, reliable, and responsive
Develop and manage the IT budget (including OPEX and CAPEX requirements)
Develop, maintain, and test the disaster recovery plan and data recovery capabilities
Develop business case justifications and cost/benefit analyses for IT spend and initiatives
Oversee administration of vendor, outsourcer, and consultant contracts and service agreements
Creates an environment of engagement for team members to produce high quality services
Manage a growing team of IT professionals, focusing on career path, growth opportunities, and work planning
Partner with internal and external partners to communicate project status, activities, and achievements
Participate in the senior leadership on call rotation
Educate and promote health, safety, and wellness in the workplace
Effectively handle confidential information securely and responsibly
Additional duties as assigned

Skills and Qualifications

Bachelor’s degree or college diploma in Information Technology, Computer Science, Information Systems, Management or a related field, or equivalent experience
Minimum 6-8 years of experience in IT management with 3+ years of experience in a senior IT management role, providing key collaboration with senior operational leaders
Industry certification or working towards one of the following PMP, ITIL, CITM, COBiT, ITMLP is an asset
Demonstrated experience and accomplishments in developing, recommending, and influencing decisions based on a strong fact base, building consensus, and communicating effectively in business (non-technical)
Ready and willing to apply strong technical skills in virtual computer/storage management, network management, Exchange, Veeam, Active Directory, server administration, and M365
Well developed leadership abilities. Able to resolve conflicts and lead a team towards a common goal
Working knowledge of one or more industry framework / standards (e.g. NIST CSF, ISO 27000) and cybersecurity and data privacy (e.g. PIPEDA, PHIPA)
Strong attention to detail, comprehensive problem solving and troubleshooting skills
Ability to foster effective working relationships at all levels internally and with external partners
Excellent communication and presentation skills and the ability to effectively communicate complex technology concepts into accessible business terminology
Experience with healthcare sector is considered a definite asset
Able to travel between sites to execute projects and provide support as needed

Personal Trait Requirements

Excellent judgment and proven analytical, and troubleshooting skills
Able to react quickly, decisively, and deliberately in high stress situations
Able to work independently and in a team environment
Able to perform with minimal supervision to prioritize duties
Committed to ongoing professional development
Demonstrated professionalism in dealing with confidential and sensitive issues

How to Apply

Please indicate the Job Title of the position to which you are applying in

the subject line of your email.

Email: hr@sjsudbury.com

St. Joseph’s Health Centre of Sudbury offers a competitive salary, comprehensive benefits

package, HOOPP pension, and career development opportunities.

St. Joseph's Health Centre of Sudbury

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Director of Information Technology