About Us

Snapcommerce provides access for everyone to experience more of what life has to offer, whatever their income or circumstance.

We solve real-world problems in fintech, travel, and eCommerce as we help our millions of customers spend less and save more. We have raised over $100MM to date and have driven over $1B in sales since the release of our first product (SnapTravel) in 2016. Our growth and impact are a testament to the work and dedication of our 200+ person team around the world.

We are constantly innovating, building, and iterating. We use data to help us move fast and make decisions. We have an open and transparent culture where everyone has access to information empowering them to be an owner. We are all one team and you will find everyone here is willing to help each other work towards a common goal. You can read more about our company values from our CEO here - Core Values.

Employee well-being is a top priority. Whether it’s access to physical/mental health services, competitive compensation, unlimited vacation, or our remote-first work environment - we provide flexible benefits that reflect our employee-first culture and our commitment to a healthy work-life integration.

For highly motivated self-starters, Snapcommerce accelerates your career growth and unlocks your potential through the people, work, and programs it has to offer. Come join us to make an impact in your career and in the world.

About the Role:

The Supply team is the lifeblood of the business, working with dozens of partners around the world to provide users with best-in-class pricing. We then pass on those savings to our millions of users.

As an Account Manager (e-commerce) at Snapcommerce, work with new and existing partners to grow their business with Snapcommerce, onboard new suppliers to expand your business’s portfolio and enhance the success of our platform.

Reporting to our Director of Supply Partnerships, you will use data-driven insights and stellar communication to onboard new accounts, maximize account success, conduct regular business reviews, and grow key metrics across your account base.

Key Responsibilities and Traits:

Build and Maintain Partner Relationships: You will oversee all regular communication to ensure progress on joint initiatives, owning full-cycle partner relationships and outcomes
This includes but is not limited to: helping negotiate commercials, onboarding partners, conducting regular business reviews, leveraging data to secure new deals, and levelling up the product
Prioritize and Sell Effectively: You will oversee many accounts and thus should be able to prioritize what matters based on company objectives and OKRs effectively
Though not technically a sales role, the account manager role does overlap with some sales skill-sets. As such, you should have a strong sense of judgment, be solutions-oriented, be able to work cross-functionally and build presentations that drive desired actions
You will have organizational support and BI tooling to help make your case
Improve Partner Performance: You will enhance your portfolio of accounts through iterative testing and experimentation to help the account and Snapcommerce grow
This includes managing and reviewing partner technical performance (including error rate, feed optimization and up-time) and awareness of the opportunities/tweaking variables to test for improvements
You’ll drive towards the most competitive product offering in breadth and depth while setting customers up with excellent deals along the way!
Collaboration: You will work with the account management team to carry out group priorities and ensure you’re guiding broader business goals. You’ll lean in alongside other teams, including growth, marketing, and operations, to ensure we work on the most effective projects
Use Data to Tell a Story: You will use BI tooling and technical knowledge to pull data, identify trends and correlations, and present your findings in a compelling, persuasive way. Synthesizing and presenting findings will be critical

About you:

You have previous experience in an account management role
A background in B2B wholesale or e-commerce/ Apparel /Health n Beauty industries is an asset
You continually bring value to our customers by being relentless in your pursuit of onboarding new partners to expand our existing business lines and establish a new one
You are a deal hunter who can build long-lasting relationships with our business partners as they invest in growth with Snapcommerce
You have a growth mindset and can sell and position yourself and the company to meet objectives. Communication is essential!
You are a strong judge of character and a relentless solution-seeker.
You have exceptional written and verbal communication and are able to establish relationships from IC to C-Suite across your accounts; multilingualism is an asset
You can make informed-choices, using data and judgment to enhance outcomes
You have an outstanding technical aptitude and can learn the ins and outs of our technology platforms to maximize supplier performance. SQL knowledge is an asset
You have a data-driven mentality that’ll allow you to draw insight and tell a compelling story to improve supplier performance and relationships
You have a strong business acumen to help drive and achieve business goals & OKRs

Benefits/Perks:

We are a Remote-first company; we offer flexible working hours, complete work-from-home freedom, and a guilt-free unlimited vacation policy
Enjoy rewards and travel discounts using SnapTravel
Competitive salaries, equity options, full benefits from day one, wellness budgets, and paid development we’ve got you covered!
UberEats credits, meal budgets, special treats, and team lunches. When in the office, enjoy daily snack services and unlimited coffee, tea, and other drinks
Supporting continued growth with Learning & Development, Diversity & Inclusion events, TED talk Tuesdays, and Lunch & Learn opportunities
We welcome new additions with a generous EI top-up, parental leave, additional vacation, and a flexible return-to-work plan
Game nights, Happy Hours, internal hackathons, team building games, workouts, and more

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

Snapcommerce

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