Our Sales team is growing and we are looking to add a new Applications Engineer to help bring our account management to the next level. Reporting to the General Manager, this person will play a key role in supporting our accounts and developing new markets.

Responsible to support current sales channels, as well as develop & support sales into various emerging vertical markets directly.
Support field sales and collaborate with engineering, other departments within Smardt.
Provide timely and accurate response to RFPs (request for proposal).
Maintain regular communication with Manufacture Sales Representatives and internal departments throughout the life cycle of each job to ensure project success and Customer satisfaction.
Provide Customer feedback to engineering and R&D for future product development.
Work effectively across cross functional teams to achieve positive results for Smardt and for the Customer.
Track proposal activity from external sales functions and weekly status reports.

Essential Duties And Responsibilities

Review requests and develop sales collateral to meet customers' needs.
Review purchase orders, submittals and Sales commissions on projects
Provide customer with proper selections to best meet their application
Present product advantages to potential customers at customer sites, industry meetings and trade shows.
Analyze Smardt product pricing vs. competitive products in the marketplace and provide market insight to Smardt to the sales channel(s)
Provide product specifications and requirements for future product enhancements.
Support the creation of user manuals for installation, operation and maintenance.
Support Marketing to create literature, sales material and standard presentations.
Analyze selection software and report bugs and fixes to software engineer.

Requirements

Skills

Fluent in French and English (written and spoken), Spanish would be an asset
Able to manage complex technical projects from beginning to end.
Detail oriented, accurate, and extremely responsive.
Strong communication and interpersonal skills.
Strong organizational and follow through skills.
Strong PC skills including MS Office, E-Mail and internet.
Ability to work with little direct supervision.

Education / Experience

BS in Engineering or any other related field
Knowledge of commercial HVAC products, customers, competitors, and market.

Smardt Chiller Group

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Sales Application Engineer