The Sierra Construction Group of Companies in Woodstock, ON is a leading construction firm dedicated to delivering high quality projects safely, on time, and within budget. Our commitment to innovation and efficiency continually makes us a preferred choice in the industry year after year, contributing to our growth. To support this growth and ensure the smooth operation of our information technology systems and infrastructure, we are on the search for an experienced IT Specialist. Reporting to the Management team, this role plays an integral part of our overall business operations, managing and maintaining Sierra’s technology, systems, and information security for both our office-based and field-based teams.

Role Responsibilities and Accountabilities:

Maintain and optimize databases to support construction project and ERP system data, and troubleshoot issues
Provide technical support for construction-based software applications including Vista by Viewpoint, Bid2Win, and other industry-specific tools
Utilize (SAP) Crystal Reports and Power BI for the purpose of data analysis, creating, and customizing reports
Manage and maintain MS Office 365 applications including email, Exchange, SharePoint, Teams, and OneDrive
Manage the integration of AI technologies into company operations
Security management; installing, configuring, and managing security systems such as endpoint detection and prevention systems, anti-virus software, firewalls, and other security-related software and hardware
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Provide technical support to end users onsite and remotely, including Desktop, Laptop, VOIP phone systems, applications and network devices
Implementation of software upgrades including operating systems and other enhancements as required
Perform administration of user accounts, applications and permissions
Complete set up of accounts and provide technical training for new users; field and office
Assist in the documentation of systems, policies, procedures, and best practices
Manage company cellular and internet services encompassing provider contracts, implementations, employee set-up and support, etc.
Coordinate procurement of computers, printers, networking devices and equipment (managing inventory), hardware/software deployments, and infrastructure changes for replacement or expansion based on new hires and business needs
Act as champion and/ or member of a project team for implementation of technology solutions
Manage overall system and server maintenance including backups
Manage security and building access systems to office facilities
Provide IT support, general IT maintenance and/or emergency call out outside of standard working hours on occasion as necessitated by the needs of the business

Skills, Background, and Education Requirements:

Minimum of 3-5 years’ experience in a related role (including Systems Administration, Technology Support Specialist, Network Technician/ Administrator, Help Desk, etc.) within a mid-size company
Successful completion of relevant post-secondary diploma (Network Engineering, Network Technician, Information Technology and Information Systems, Systems Administrator, etc.). A combination of education and experience will be considered.
Proficiency with Exchange/ Microsoft Office 365 (SharePoint included) and Windows environments needed, with working knowledge of SQL based databases, Crystal Reports, SentinelOne Cyber Security an asset
An analytical, collaborative team member who demonstrates strong communication and interpersonal skills
Technical and logically minded with advanced troubleshooting, problem-solving, and critical thinking capabilities
Knowledge of construction-based software and construction industry processes in general an asset

In this newly created role, you will be an essential part of our growing company’s operations. We’re offering an overall competitive compensation package complete with salary in alignment with experience/ education, generous health benefits with a focus on wellness (including on-site gym!), RRSP contribution program, bonus plan, fantastic company culture, and a location close to the 401/403 for commuters. If you feel you meet the requirements, and this is the role for you, please submit your resume to careers@sierraconstruction.ca today!

Job Type: Full-time

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
RRSP match
Tuition reimbursement
Vision care

Flexible Language Requirement:

French not required

Schedule:

Day shift
Monday to Friday

Application question(s):

Do you have a minimum of 1 yr experience with Exchange/ MS 365?
Have you successfully completed a related post secondary Certificate or Diploma Program?
Do you currently reside within a 100km radius of Woodstock, ON?

Experience:

IT support: 3 years (required)

Work Location: In person

Sierra Construction Group

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