With a team of 22,000 of the world’s best grocers at more than 180 stores from B.C. to Manitoba, Save-On-Foods is one of BC’s Top Employers, B.C.’s Most Loved Brand, and a great place to grow your career. Our legacy of outstanding value and customer service dates back more than 100 years and continues in every community we serve, every day.

We value service, people, innovation, fun and integrity, and we strive to provide the best customer experience in every market where we do business. At Save-On-Foods we provide opportunities for continuous development, competitive total compensation and a fun working environment. We demonstrate corporate responsibility by living our core values supporting local and celebrating our world class team.

We currently have an exciting opportunity for an Endpoint Specialist to join our team in Langley, BC.

Reporting to the Manager – Endpoint Technologies, you will be leading and supporting services, engagement and projects related to endpoint technologies and acting as a point of contact for incident resolution. Supporting the ongoing function, patching, data analysis, security, and distribution of initiatives pertaining to endpoint management.

You will be responsible for:

Acting as a technical lead and subject matter expert for Microsoft and endpoint solutions.
Collaborating with other IT departments to ensure systems and services are secure and up-to-date.
Designing and maintaining end user environment that aligns with business best-practices.
Monitoring and maintaining security configurations to assure highly secure environment.
Provide quality assurance review of delivery artifacts, prior to customer distribution.
Collaborating with internal stakeholders to gather and document requirements for endpoint management strategy.
Help develop and continuously refine delivery templates and frameworks.
Assisting with development and training of recommended certification pathways.
Documenting procedures and creating SOPs/templates for delivery guidance for other users.
Solving incoming troubleshooting incidents via internal ticketing system.
Assisting with the development of new Microsoft solutions and services, as required.

In order to qualify for this role, you will have a degree or diploma in Computer Science and a minimum of 5 years of experience in a similar role.

You have:

Experience with BigFix or SCCM would be a strong asset
Experience with AirWatch (Workspace ONE UEM) would be a strong asset.
Experience with PowerShell scripting would be a strong asset.
Proven expertise with Active Directory, including group policies.
Proven expertise with Windows 10 deployment, application packaging and security patching.
Minimum of 5 years experience in a customer-facing service delivery role.
Strong understanding of Microsoft Security concepts (conditional access, data protection, governance).

You are:

Self-motivated, forward thinking, and have a passion for problem-solving.
A team player, with a “Customer Service First” attitude.
Curious, with a keen interest in the evolving information technology industry.
A strong written and oral communicator.
Able to easily adopt new ideas and concepts while presenting them in a business and user-friendly manner.
Attention to detail and quality while maintaining a high degree of productivity.
Able to co-ordinate, prioritize, and work with multiple ongoing deadlines.
Able to work effectively within a fast-paced, complex environment with an unpredictable work schedule
Available for occasional after-hours work in relation to incident resolution.

What we offer

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

Save-On-Foods is an inclusive team-oriented environment where we recognize achievements and celebrate them.

If you want to be part of an organization that makes an impact every day in our local communities, apply online today!

This position is based at Save-On-Foods’ Langley office and the successful candidate is expected to work in person at the office. While we’re currently operating with a hybrid work-from-home and in-office schedule, Save-On-Foods has a long history of innovation and collaboration, and we look forward to the day provincial health guidelines allow us to all work together in the office again. Ensuring the well-being of our team members remains our top priority as we transition back to working in the office, and as always, we will continue to follow the guidelines set by our Provincial Health Officer.

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Endpoint Specialist