About us

Sabre Limited is a small business in the IT and ERP space. We are professional, agile, and energetic. Our goal is to grow into a leading SMB Manufacturing focused IT provider in North America. Our most important partners are Microsoft and Dell in this journey.

Our work environment includes:

International workforce
On-the-job training
Company perks
Flexible working hours
Primarily Work from Home
Collegial
Work/Life Balanced

Job description

Do you want a Career....

Where you can work in an amazing, fun and vibrant organization?
In a fast growing company environment with great possibilities?
Where we break the mold and are willing to try and fail?
Where the majority (not quite all) of your work is done from your home office?

About Us:

Sabre Limited is a premier computer network service provider with a laser focus on manufacutring clients anywhere in North America. Our goal is to build a great base of recurring monthly managed services clients, with a focus on cyber security. Ultimately we hope to transition from MSP to MSSP as time moves forward.

We are currently seeking a new manager to join our team and bring their years of MSP experience to help us push to the next level. We are already considered a leader in ERP services to manufacturing companies and are well known across North America. As part of our ERP services we have operated a small local MSP in the Waterloo Region of Ontario for many years.

In 2023 we plan to substantially expand into the US market and build out an all remote, all managed service focus business to manufacturing businesses anywhere in Canada or the US.

We are hiring an Operations Leader to oversee our company's growth.

A successful candidate will have the hard skills in IT to properly manage our team, as well as the business skills to maximize revenue and create processes for the team.

Responsibilities:

Ready the team for the growth into the US market and beyond.
Create process and methods that control costs and outcomes.
Implement best practices for customer success management.
Support the transition from
Manage and maximize revenue.
Measure and ensure the customer SLA are followed appropriately.
Plan, arrange, and coordinate with other managers.
Step in and help with coaching, mentoring and complex problems.
Respond in emergency situations as a technical resource.

The successful candidate:

Has experience in the MSP space as a manager or leader.
Understands the best practices for MSP (per: TrueMethods, TRACTION etc).
Is comfortable either in a technical or business conversation.
Has acted as a vCIO in the past and is confortable with that role.
Works very well in a collaborative team environment.
Is equallty comfortable in Operations and Sales.

Job Type: Full-time

Salary: $96,000.00-$116,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday
Weekend availability

Supplemental pay types:

Bonus pay

Education:

Bachelor's Degree (required)

Experience:

Managed IT Services: 8 years (required)
Network Engineering: 5 years (required)
Management: 5 years (preferred)

Work Location: Remote

Sabre Limited

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