About the Opportunity

Rockland Flooring is seeking a Senior Level IT Systems Administrator to join our team in West Lorne, ON.

This position will be the hands-on, go-to, problem solving IT resource at our West Lorne, Ontario facility. The right candidate will need to be flexible, comfortable with interruptions, able to react quickly and decisively and take ownership of projects to help maintain Rockland’s infrastructure.

Position Expectations

As the primary on-site IT professional, you will actively troubleshoot and resolve all hardware, software, and network issues ensuring that all computing operations run with optimal performance, reliability, and security. In addition, the role will also be responsible for:

Ensure the operational health of the core infrastructure including Corporate ERP, Manufacturing systems, Workstations, Network, Phone systems and Cybersecurity
Participate in the planning and implementation of IT projects and initiatives.
Perform systems administration tasks such as monitoring event-log warnings, errors and system resources as well as performance monitoring analysis and tuning to ensure that that all systems run at peak performance
Administrate and maintain various types of computing equipment, workstations, servers, routers, switches, firewalls, etc.
Maintain system security by monitoring for breaches, evaluating findings and taking action to eliminate / prevent threats.
Write and maintain documentation and technical specifications to IT staff for supporting, planning and implementing new equipment or upgrades to existing IT infrastructure.

Requirements

Minimum of 5 years’ experience
Familiarity with various operating systems, platforms, system security and network concepts.
Solid foundation in software development especially in manufacturing/PLC application.
Experience in database administration and development (both SQL and Access)
Experience with enterprise backup, recovery systems and processes.
Experience supporting the full suite of Microsoft Office products, including SharePoint.
Knowledge of computer forensic tools, data loss prevention methods, and disaster recovery methods.
Excellent and proven critical thinking and problem-solving skills. Ability to troubleshoot a wide array of hardware, network and software issues.
Experience in configuration and implementation of server, storage, camera and network systems.
Ability to prioritize a wide range of workloads in order to meet critical deadlines.
Availability outside of traditional working hours to address critical issues as well as other work to avoid interruption to core business need and meet project deadlines.
Ability to work with internal and external partners to successfully implement projects and solutions in a timely and responsible manner.
Must be available to work onsite at our West Lorne, Ontario facility.
Possess a valid Canadian Driver’s license and a current passport – as you maybe required to travel to one of our US facilities.

This is a full-time, permanent position in our West Lorne location. Salary range is from $84,000.00 - $90,000.00 per year *dependent upon experience level* Additional benefits include Group Health, Defined Pension Plan, and other incentives.

Rockland Flooring

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