📍 Medicine Hat, AB | 🕒 Full-Time | Hybrid

🛠️ About The Role

The Team Leader - Field Services is responsible for leading a team of operators and successfully providing a fast-paced service delivery of Uncrewed Vehicle Systems (UVS), including aerial, surface, ground, and control systems, in the delivery of training to multiple defense forces, in various locations worldwide.

🔧 What You’ll Do

Working in accordance with departmental procedures
Lead and manage the deployed field services team
Communicate the requirements of the customers to the management team and the subordinates
Develop and expand the relationship with the customer
Prepare reports for customer operations
Negotiate resources required and develop solutions to campaign problems
Controlling Uncrewed Vehicle Systems in accordance with operator manuals and service bulletins, range standard operating practices and flight test schedules
The assembly and test of Uncrewed Vehicle Systems, and first line repair, including replacement of line replaceable units, in accordance with the company’s technical documentation
Fault diagnosis
The preparation and removal of payloads
Handling and preparing pyrotechnics
Knowledge and operation of the various launcher systems
Complete post flight checks and replenish or repair as necessary
Provide training of the systems to others
To take part in development of ongoing and future projects of QTS
Willingness to work flexible hours and shifting schedules
Requirement to travel to various worldwide locations. Travel may be for long durations, on short notice, and potential for various living conditions such as Military Housing or deployments on-board ships.
Reliable and committed to adopting, upholding, and complying with QinetiQ values, ethics, policies and procedures including health and safety, general data protection regulations and use of IT, HR policies and procedures, equality and diversity, security and confidentiality, code of conduct etc
Operating in a safe & secure manner
Delivering customer requirements that is in line with customer expectations and QinetiQ values

🎓 What You Bring

Experience working in an operational environment
Experience leading a team
Domain knowledge of unmanned systems including aerial, surface, ground, and control systems would be an asset
Field deployment experiences is an asset
An Aviation degree or relevant knowledge, would be an asset
Project Management experience as an asset
A Leadership & Management degree, certificate program, or similar experience, would be an asset
Strong leadership and people management skills
Strong communication and organizational skills
Ability to use positive language
Time management skills
Customer-oriented focus and interaction (presentations, interface, Q&A requirements review)
Persuasion skills
Positive attitude
Strong work ethic and ability to work under stress and tight schedules
Commitment to completing given tasks
Strong critical thinking ability
High attention to detail
Ability to handle surprises
Ability to make quick decisions while under pressure
The ability to work autonomously and proactively to changing requirements and demanding environments, including operating onboard ships and in military live fire ranges and working in exposed weather conditions, both day and night
Proficient use of IT
Safety focused individual

🔐 Security

Applicants must be legally authorized to work in Canada and meet the eligibility requirements to obtain and maintain the Government of Canada security clearance required for the position
Must be eligible for and maintain a clear background check, including criminal record screening, as required for security clearance
Able to obtain a NATO Secret Clearance

Travel Requirements

This role may require local, domestic, and/or international travel depending on business needs.
Travel may be occasional, periodic, or frequent, and may include day trips, overnight stays, or extended assignments.
Travel is typically undertaken for purposes such as customer support, site visits, field operations, training, audits, installation, testing, or business development activities.
Travel may be planned in advance or occur on short notice, depending on operational requirements.
While travelling, employees may be required to work flexible or extended hours, including adapting to different time zones.
Travel may involve working in customer sites, industrial environments, field locations, or other non-office settings.
Employees are required to maintain a valid passport and any necessary visas, security clearances, or other travel documentation relevant to assigned travel.
Travel to certain locations may require compliance with health-related entry requirements, including vaccinations or immunizations, as mandated by applicable authorities or site requirements.

💡 Why QinetiQ?

We offer a high-performing, inclusive work environment where you can thrive, contribute meaningfully, and be your authentic self. Our people-first culture supports your wellbeing, growth, and ability to make a real impact.

You’ll also benefit from a competitive salary and benefits package, including:

Extended health and wellness spending accounts
RRSP/TFSA matching
Access to continuous learning and development opportunities
And more!

🌐 Explore our culture

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Team Leader - Field Services