Do you have the appetite to Grow Your Magic?

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 75 countries, with a consolidated turnover of over €2 billion. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This coupled with our commitment to our communities is what makes working at Puratos so magical.

Regional Key Account Manager- Canada West

(British Columbia/ Alberta)

Reporting to the Director of Sales, Distribution & Artisan, the Regional KAM will plan and lead sales activities in the market, taking into account the company’s strategy and local market requirements..

Missions

In close collaboration with Marketing, Group R&D and Business Units, he/she will help develop the position of Puratos Canada as the reliable partner in innovation in the bakery, patisserie and chocolate market, enabling the company to outpace the market and achieved its growth targets.

Mandate

Comply with all local and national food safety and legal requirements
Perform all job responsibilities under the strictest guidelines of food safety standards
Key tasks

Customer management

Maximize the sales and profit growth potential by developing and implementing effective and creative sales strategies and plans.
Leads and coordinate projects with all key stakeholders
Develop and execute joint business plans with customers to deliver profitable growth.
Communicate and consistently monitor progress of the execution of the key account strategies amongst trade customers with internal and external stakeholders.
Prepare action plans for effective search of sales leads and prospects; Use CRM for leads and projects on a daily basis.
Maintain close contact with all assigned customers to ensure proper follow up of customer complaints and satisfactory resolution.
Understand the customers’ manufacturing operation systems, processes and policies in order to use their language for sales discussion.
Define proper communication and follow up on service level agreements
Work closely with product development and marketing personnel to develop new products and concepts.
Identify needs and opportunities through a consultative approach

Sales Planning

Set up account plan and forecast
Execute business reviews (internal and external) as planned

Technical Support

Present and implement innovations and tailor-made solutions, based on market trends and/or specific customer demands
Ensure proactive support and fast reactive troubleshooting and technical problem solving at customers.

Budget management

Ensure proper execution and tracking of the assigned accounts through close analysis of sales activities to ensure annual budget is achieved and exceeded.
Control discretionary expenses to meet company profit guidelines.
Manage pricing at customer level

Relationship and teamwork

Understand how to facilitate team processes and appreciate the big picture.
Maintain open communication with team members and other departments.
Accept responsibilities with accountability and follow up.
Display confidence in areas of personal character, commitment, organizational and selling skills, and work habits.
Adhere to all company procedures, policies and business ethics.
Display project management skills by working of cross-functional teams

III. Back ups

Reporting Manager
Customer Service Representatives

IV. Key contacts

Customers
Reporting Manager
Other team members within Puratos

V. Requirements

Education
University degree in commerce or food science.
Experience
Minimum 5-10 years of proven successful sales track record.
Experience in the food industry (baking, ingredients), B2B an asset
Understanding of retail and food service markets.
Skills
Mandarin/ Cantonese is desirable but not a must
Capacity to define and articulate a market and a pricing strategy
Sales negotiation and presentation skills
Capability to build network of relationships in the industry; ability to be perceived as the subject matter expert.
Basic knowledge of sales budgeting process, marketing techniques, production and distribution processes.
Able to think logically around issues & tasks and provide solutions.
Strong understanding of market dynamics and customer relationship management.
Self-starter and able to work independently
Experience in B2B Selling and Food Manufacturing Industry
Solution-driven
Proficient in MS Office.
Excellent communicator with strong verbal and written communication skills.
Attitude

Committed to adhere to company values

Collaboration
Integrity
Quality
Passion
Courage
Vision
Competencies
Creative and passionate about sales and inspirational new concepts
Strategic mind-set and action-oriented/hands-on problem-solving attitude
Strong analytical capability, curious to identify new business opportunities
Strong planning with structured approach and project management skills
Good business understanding and commercial spirit
Natural fluency in developing customer relationships
Works independently and in teams as an excellent team builder/player
Self-driven and dynamic with an international mind-set
Ambitious and determined to achieve results and be part of a winning team
Ability to influence internally/externally
Solution-base selling , ability to understand complex/technical problems
Willing to travel frequently within BC, Alberta, Ontario and USA

VI. What Puratos offers

Competitive salary, bonus and benefits.
Rewarding career and growth potential worldwide.
Challenges in an excellent international company.
Fast pace and dynamic working environment.
Continuous training in product technology and business principles.
Be an integral part of a successful and profitable company.

Puratos

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Regional Key Account Manager