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About Us

Prepac Manufacturing is a leading e-commerce retailer and manufacturer of RTA (Ready to Assemble) furniture with operations near Vancouver, British Columbia, and Whitsett, North Carolina. Its products are sold to the top e-commerce retailers and drop-shipped to end consumers across North America. To learn more about us, please visit www.prepacmfg.com.

Our Values

Accountability: Prepac is results-oriented and we deliver on our commitments on time… every time. Each of us takes ownership and responsibility for our individual actions. Be dependable, resourceful, and efficient.

Collaborative: We value teamwork. From product design to delivery, we communicate effectively and rely on each other to find solutions.

Diversity: We value different ideas, skills, and abilities that offer varying perspectives and insight into what we do and how we can do it better.

Innovation: We constantly seek out creative, inventive, original, and cutting-edge solutions to continuously improve and operate more effectively. Be curious and think outside the box.

Customer First: Everything we do at Prepac is focused on improving our customer’s experience. Our #1 priority is understanding our customers' needs and we are relentless in the pursuit of exceeding their expectations. Our growth is based on our mutual successes.

Integrity: None of this would mean anything unless we hold all our values with integrity, trust, and respect. We act with integrity – always!

About the Opportunity

The IT Manager is responsible for ensuring best practices are implemented for the company’s network and systems at its Canadian and US facilities. Reporting directly to the VP of Finance and IT, the incumbent will directly manage a small internal team, as well as an outside support team, and will continually improve operations and upgrade systems in order to support future growth. The Manager will also take a lead role in project management for the IT team, in collaboration with internal and external stakeholders. Due to the nature of the role, the incumbent will be required to work primarily out of our Delta, BC office with some travel to our North Carolina plant on an as-needed basis.

In this role, you will be responsible for but not limited to the following:

Drive the technical roadmap in alignment with Prepac’s business strategies, priorities, and growth plans.
Oversee 24X7 day-to-day operations of the technology infrastructure, including networks, servers, manufacturing equipment, databases, and cloud-based data/software.
Proactively manage day-to-day IT related systems and processes to troubleshoot and escalate cases where required in a timely manner
Manage internal IT support staff in Canada and external support staff at our US facility
Manage and monitor projects maintaining comprehensive project documentation, operating budget (projects, resources, equipment, and networks)
Establish, manage, negotiate and maintain effective vendor relationships
Establish company policies and training programs such as cyber security and employee orientation.
Lead disaster recovery strategy, planning, and ongoing review.

The ideal candidate will be someone who:

Thrives in a "roll-up your shirt sleeves culture"
Has a forward-thinking strategic perspective
Is curious, detail-oriented, data-driven, and has strong management skills
A creative outside-the-box thinker
Strong business judgment and decision-making skills
Can identify trends, prioritize, and articulate the highest impact initiatives
Is a collaborative team player
Up to date with industry trends

Job Qualifications

For primary consideration, you should possess:

A degree in information technology, computer science, or a similar field.
Minimum of 7 years of progressive experience
Project Management experience
Strong leadership and interpersonal skills, with the ability to communicate at all levels of the organization with clarity and precision
Proven ability to deliver outstanding customer service, solutions-focused yet approachable and adaptable.
Knowledge of best practice IT policies and principles.
The ability to be proactive and generate new ideas and modified approaches.
Ability to solve problems quickly, think creatively, and thrive in a fast-paced environment
Ability to prioritize tasks and make focused decisions based on business processes and company values
Strong organization skills and initiative
Experience with Microsoft 365, firewalls, VMWare, VOIP, Windows server, windows domain, Active directory
Be able to travel to the US as required

How to Apply

Candidates are asked to submit an updated resume clearly highlighting their IT Management experience, as well as a Cover Letter that explains why they would be a good fit for the role.

We thank all of those who take the time to apply; however, only selected candidates will be contacted for an interview.

#M1F2G3

Job Types: Full-time, Permanent

Additional pay:

Bonus pay

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
On-site parking
Paid time off
Store discount
Vision care

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Delta, BC V4G 1N4: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

Information Technology: 7 years (preferred)

Prepac Manufacturing Ltd

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