Senior Technology Infrastructure Administrator (Network)

JOB SUMMARY:

Reporting to the Director of Technology, the Senior Network Administrator will provide consistent levels of technical expertise necessary for the successful design, implementation, maintenance and support of the critical network, security and server infrastructure services across our organization.

The primary responsibilities of this role are to provide advanced level technical support for troubleshooting and for implementing configuration changes and new technologies across a variety of platforms. You will be regularly working with business partners, escalation teams and managing vendors to ensure operational readiness and smooth transitions to day-to-day operations, with associated KPIs.

This position includes ensuring the availability of Pearle Hospitality’s systems and developing processes and procedures for ongoing management and maintenance of Pearle’s infrastructure.

This role requires strong leadership and vision to help continue transforming IT service delivery into an effective, efficient, high performing and service-oriented function.

RESPONSIBILITIES:

Support and maintain the network infrastructure
Conduct technology research in the areas of Network and Servers, protocols, hardware and software
Plan, implement, operate, and optimize the IT infrastructure in local and remote environments following ITIL best practices and methodologies
Define requirements, guidelines, standards, procedures and oversee the process of maintaining all necessary IT infrastructure documentation
Performing audits for consistency in configurations, create and maintain Infrastructure documentation
Optimize, continuously improve and evolve network systems, standards, and ROI
Work closely with Cyber Security to ensure that deployments comply with all security standards
Plan and manage the implementation of IT Infrastructure related projects
Provide on-call and after-hours support on a rotating basis

QUALIFICATIONS - REQUIRED KNOWLEDGE AND SKILLS

Must have demonstrably strong technical skills and hands-on experience with computer and server operating systems, in particular;
Managing and administering Active Directory (AD), group policy updates, AD site configuration and major version upgrades
Managing Windows Server OS (2008 R2 to 2019), VMWare 5.x and above.
Strong working knowledge of network protocols and security controls (Firewalls, IDS /IPS etc.)
Managing Backup and Anti-virus software.
Knowledge of PCI compliance
Familiarity with managing Microsoft SQL Server
Managing and Configuring Microsoft Windows 10,
Proven proficiency with Microsoft Office 2019/365 software.
Microsoft Office 365 Administration.
Experience configuring and managing SharePoint and OneDrive.
Familiarity with Windows deployment toolkit and remote management technologies.
Managing and configuring wireless and wired LAN technologies, routing, switching, Firewalls, VPN, VoIP and analogue telephony.

The successful applicant must have:

A degree in Computer Networking, Computer Science, Computer Engineering or related discipline.
10 years of experience in IT support and management.
Ability to work as part of a team with a strong service orientation
Experience in a Hospitality environment is a huge asset
Provide on-call and after-hours support on a rotating basis

Job Type: Full-time

Salary: From $90,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Store discount
Vision care

Schedule:

8 hour shift
Monday to Friday
On call
Weekend availability

Education:

Bachelor's Degree (preferred)

Experience:

IT Management: 10 years (preferred)

Application deadline: 2022-07-17

Pearle Hospitality

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Senior Technology Infrastructure Administrator (Network)