Overview

PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.

Job Summary

PDI is a fast-paced company that promotes strong values and a high-performance culture operating in a dynamic industry. PDI Security Solutions Line of Business is seeking a SOC I Analyst who will analyze and monitor information systems infrastructures at the network, host, and application level. This candidate must be knowledgeable on emerging cyber tools, threats, techniques, and vulnerabilities to support business growth. A successful candidate will be proactive and passionate about cybersecurity client success. If you want to be hands-on, welcome a challenge, and do not want to settle for good enough join our team!

Responsibilities

Analyze and respond to security threats from Endpoint Detection and Response (EDR), Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC), and other security threat data sources
Configure, manage, and upgrade EDR, IDS, IVS, IPS, and a wide variety of other security products/appliances
Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
Respond to inbound requests from clients via phone and other electronic means for technical assistance with managed services
Respond to clients in a timely manner (within documented SLA) to support, threaten, and other cases
Document actions in cases to effectively communicate information internally and to clients
Respond to needs and questions of clients concerning their access to network resources through their managed device.
Adhere to policies, procedures, and security practices
Resolve problems independently and understand escalation procedure

Knowledge, Skills & Abilities

1+ years of Information Security or Networking Experience preferably in a Security Operations Center environment
Education: We prefer college-educated applicants, but at minimum, a high school diploma or equivalent is required for employment
Working knowledge of Threat Detection and Response activities and processes
Experience with Crowdstrike, Sophos, Sentinel One, and other EDR toolsets
Experience with SIEM technologies, especially ElasticSearch/Kibana/Grafana
Experience with Malware analysis and System Audits
Demonstrated experience with TCP/IP networking
Requires experience with Linux, Windows, Mac OS, and Network Operating Systems
Experience working with customers to ensure satisfaction and overall success of managed services
Preferred candidates will have one or more certifications in Security/Networking including Security+ CEH/GCIH/CCNA or another security-specific vendor/product certifications
Prefer 1+ years of full-time experience with one or more of the following security products: Sentinel One, Crowdstrike, Sophos, Cisco, Tenable Nessus, Qualys, Elastic Stack, Kibana, Grafana, and other similar tools.
Critical thinking and problem-solving skills
PASSION for information security and data security
Must be legally permitted to work in the United States

Our Commitment to Diversity, Inclusion & Belonging

At PDI Technologies, diversity is embraced as one of our key values. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

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PDI Technologies

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