Palmer Group is partnering with a well-established organization in their search for a Security Analyst II. We are searching for a candidate who has hands-on experience supporting multi-platform infrastructure environments and has advanced knowledge of service ticketing systems, asset management systems, and technology monitoring software packages. If this background pertains to your experience, we would like to start a conversation with you about this opportunity!
Responsibilities:

Respond to alerts, alarms, potential security breaches, and other cyber security incidents
Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
Work with security team to perform security assessments and uncover network vulnerabilities
Fix vulnerabilities to maintain a high-security standard
Manage all severity levels of incident tickets and report status to the appropriate parties which includes customers, peers, sales, management, and vendors
Assist in deployment of security-related projects and deliverables
Identify, execute, and maintain the highest level of audit and security compliance standards that minimize risk to customers
Monitor service ticket queues and provide regular up-dates to tickets daily
Monitor and maintain strict compliance in accordance with standards, policies, and procedures
Provide appropriate escalation of security incidents to peers, sales consultants, management, and vendors in a timely and appropriate manner
Troubleshoot and manage security software issues or conflicts with customer's operational software and address remediation steps appropriately

Requirements:
Advanced knowledge of firewalls, network (LAN, WAN) switches and network topology components, wireless AP’s, desktops, laptops, Windows servers, VMWare, Antivirus, and SIEM systems support3-5+ years hands-on experience in a technical infrastructure operation, data center, support desk, SOC, NOC or field engineering role
Exceptional communication skills both verbal and written
Advanced knowledge of cybersecurity frameworks (NIST, ISO, COBIT, PCI-DSS, CMMC)

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Security Analyst