DNA Genotek, a part of the OraSure family of companies, develops products that optimize ease of collection and provide superior samples. DNA provides proven performance for those requiring high-quality biological samples for nucleic acid testing. Our ability to positively affect change is powered by the innovative tools, services and diagnostics we deliver to the market.

Together with its wholly owned subsidiaries, DNA Genotek, Diversigen, and Novosanis, the OraSure family of companies provides its customers with end-to-end solutions that encompass tools, services and diagnostics. Our teams play a role in empowering people to discover healthier lives by creating effortless tests, collection kits, and services.

It’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.

Overview

DNA Genotek products are marketed worldwide and support thousands of customers as they achieve breakthroughs in genomic and microbiome research, in diagnostics laboratories, in the pharmaceutical industry, in companion animal genomics and in personalized medicine.

Account Managers are experienced sales representatives at DNA Genotek who develop and manage a territory with the goal of maximizing sales. They comprehend and utilize product features and benefits accompanied with selling skills to identify and qualify leads, initiate the sales process and successfully promote and close sales of Company products to achieve or exceed the assigned territory sales plan.

Snapshot of Responsibilities

Coordinate the entire sales process for assigned accounts. Demonstrate use of telephone selling skills, such as making compelling opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide solutions through the use of our products, creating the value proposition and closing the deal
Achieve or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts
Participate in sales and product training, marketing campaigns, and special projects as presented by the
Company to develop appropriate selling skills consistent with Company philosophy, policies, and procedures
Maintain comprehensive documentation of account engagements using the Company’s customer relationship management software
Prospect and develop relationships with new customers. Coordinate on-going customer relationships with a particular focus on up-selling and cross-selling. Consistently attain or exceed assigned sales, profit, and market share goals
Make outbound telephone calls to all organizational levels and functional areas where purchasing decisions are made
Utilize multiple data sources to analyze and develop sales opportunities. Communicate key competitive activities, market trends, and changing customer development plans and priorities
Develop product knowledge sufficient to successfully conduct an effective sales presentation and ongoing sales engagement
Other duties deemed appropriate for an Account Manager

What You Bring

Minimum Bachelor of Science degree or equivalent combination of relevant job experience and training, preferably in the Life Sciences
Previous direct sales experience, preferably with phone sales and lead generation would be an asset
Previous experience selling to academic institutions or similar strongly preferred
Excellent verbal communication skills with the ability to convey complex concepts and influence potential buyers, both in person and over the phone
Tenacity, drive and eagerness to succeed in sales as part of a dynamic team in a high growth environment
Excellent organizational skills to manage the sales process across multiple account engagements

The OraSure family of companies encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.

What we have to offer:

Highly competitive Health, Dental and Vision Coverage for you, your spouse and your dependents
Disability and Life Insurance Benefits
RRSP plan with company-matching contributions
Generous paid time-off, including vacation days, sick days, additional company wide paid days offand personal days
Maternity Leave and Parental Leave Coverage
Adoption benefit for parents adopting a child
Employee Referral Program– you may be eligible for a cash bonus if your referrals are hired
Employee Assistance Program
Employee Service Recognition
Annual Fitness Reimbursement
Job-related Training Programs
Ability to participate in Teams, Committees, Events and Clubs
Depending on the role you may be eligible to work in a hybrid environment or fully remotely
Free Onsite Parking

Please note, the above applies to full-time permanent positions.

Culture, People & Community

The OraSure family of companies recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and OraSure employees. As such, we have committees designed to address this, including:

LIVE IT Committee – committed to creating an environment that embodies our values
All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and a mentorship program
Wellness Committee empowers colleagues to make critical decisions to improve and protect health
Sustainability Committee aims to minimize impact on the environment
Social Committee who organize and run events for both remote and onsite employees, to create connection and community

At DNA Genotek, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, and record of offences (in employment), or any other characteristic protected by law with regard to any employment practices.

The OraSure family of companies aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, OraSure and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Rebecca Zeleney at rebecca.zeleney@dnagenotek.com. The OraSure family of companies will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

The salary range for this full-time position is $63,000 to $108,000 CAD. The range displayed on each job posting reflects the minimum and maximum salary for the position, based on our defined salary pay ranges. Our ranges are broad to account for differences in roles, performance, experience, skillsets, education and business needs and individual pay is determined by a variety of factors. We offer a comprehensive Total Rewards package, as noted below.

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