Who we are looking for

In this role you will be responsible for making sure that the office and its staff are productive and functioning together as a whole. People will continuously run into technical challenges and require assistance to continue forward with their day. From issues like not being able to share their screen on a call to troubleshooting issues with their email. As staff hit roadblocks that are software or hardware related, we will work together to get them over the hump and back to being productive.

Your role and responsibilities

IP Phone Directory

On Premise Hardware

Boardroom Equipment

Company Password Management Systems

Laptop & Accessory Administration

Company Email & Software License Administration

Security Compliance Enforcement

Coordinate with third-party vendors for hardware & software orders

Coordinate with building management

Collaborate with HR in for new staff onboarding processes

Collaborate with Finance Management for one time & ongoing costs

Skills & Experience you’ll bring to the stage

At least 2 years of professional technical experience

Proficiency with MacOS & Windows Systems Administration

Good understanding of Network Security and Enforcement

Experience with administration tools, such as Adobe, G-Suite, Microsoft, etc.

Can consult with related parties on IT related administrative updates

Can consult on security related issues pertaining to clients or Operatic

Demonstrated ability to think ahead and plan next steps

Strong communication skills both verbal and written

Excellent organizational and follow-through capabilities

Strong interpersonal skills with a desire to collaborate in a team environment

Nice to haves

Experience with AWS, Digital Ocean, Azure, Sitecore

AWS Cloud Practitioner Certification

Systems Administration

Network Security

Cyber Security

The Values You’ll Align With

You are committed: You believe in bringing our unique vision to life. You challenge norms, push boundaries and will persevere through the learning curve we’ll face while building a challenger agency and legacy together.
You are curious: You believe in continuous growth and have an insatiable drive for “better”. Better knowledge, better methods, better skills and ultimately, better results.
You are conscientious: You believe in being relentlessly accountable for market-leading and detail-oriented work, which makes us proud to be part of Operatic.
You put “we before me”: You believe in giving more than you take and setting your clients and teammates up for success - players can win a game, but a team wins championships.

What This Means For You

An opportunity to be part of building one of Canada’s fastest-growing companies (Globe & Mail)
Competitive salary & vacation
Outstanding benefits
Opportunities for training (on and offsite) and career growth
Laptop and an arsenal of tools
Beautifully designed and inspiring office
All-staff development days focused on learning and company updates
Rapidly growing, market-leading agency without Toronto traffic
All the (great) coffee you can drink

If this sounds like you, we’d love to connect.

Operatic is committed to creating an equal opportunity workplace. Applicants will have the same opportunity for employment without discrimination in regards to race, gender, gender identity or expression, sexual orientation, religion, age, disability, or veteran status.

Job Type: Full-time

Salary: $60,000.00-$75,000.00 per year

Benefits:

Casual dress
Dental care
Paid time off
Vision care

Schedule:

8 hour shift
Day shift
Monday to Friday

Operatic Agency

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