Identity and Access Management Engineer

(Contract - Remote for those located in Canada)

With a broad range of avionics, power, and structures products, our client's portfolio is one of the world's leading digital industrial manufacturer and service provider for company technology, jet engines, turbines, power and energy for over 128 years.

Role Summary/Purpose:

As an Identity and Access Management (IAM or IDAM) Engineer, you'll contribute to the reliability and effectiveness of our identity and access management solutions. Your technical expertise and proactive approach will enable secure access to resources for our users and applications. You'll play a pivotal role in ensuring the reliability, security, and efficiency of our IDAM services. These services are crucial for managing access by Human, Application, and Device Users, enabling seamless integration with existing identity solutions, and minimizing development efforts for new applications.

Responsibilities:

Technical Support: Provide expert technical support, diagnosing and resolving issues related to identity and access management systems promptly.
Root Cause Analysis: Utilize your analytical skills to dig deep into logs, review code, and triage issue tickets to identify the root causes of problems.
Reliability Enhancement: Lead efforts to improve application reliability, quality, and time-to-resolution for support tickets.
Collaboration: Collaborate closely with the engineering team to find innovative resolutions for customer issues and ensure timely closure of issues and tickets.
Feedback Mechanism: Act as a conduit between users and the engineering team, providing valuable field feedback to enhance IDAM services and contribute to improved release procedures.
Specialist Knowledge: Leverage your specialist knowledge of IDAM applications to perform Standard Operating Procedures that address functional requests from customers.
Integration: Assist in seamless application integrations with the IDAM system, ensuring a cohesive user experience.
Ticket Management: Maintain an efficient ticketing system, keeping a comprehensive database of issues and resolutions up to date.
Documentation: Create and update technical documents and standard operating procedures, ensuring clear and accessible information for internal teams and external clients.
Issue Resolution: Identify and resolve technical issues swiftly, addressing customer-reported problems effectively.
Maintenance Planning: Develop maintenance and upgrade schedules for the system, and communicate outage windows to customers when required.
Ownership and Initiative: Take ownership of tasks and deliverables, working independently and using discretion to seek assistance when necessary.

Qualifications/Requirements:

Educational Background: Bachelor’s Degree in Computer Science or a STEM field (Science, Technology, Engineering, and Math), or equivalent. Master's degree or relevant certifications (e.g., CISSP, CISM, or CIAM) are advantageous.
Professional Experience: A minimum of 5 years of experience as a software developer or support engineer with a hands-on approach. Experience in healthcare or a related industry is preferred.
Cloud Platforms: Experience with AWS, Docker containers, and Kubernetes, with an understanding of how these technologies relate to IAM systems and cloud integrations.
*Looking for candidates to have prior experience in an actual IDP Federation project*.
Authentication and Authorization Protocols: Experience with authentication and authorization protocols such as SAML, WS Federation, OAuth 2.0, and OpenID Connect 1.0 is critical.
Domain Knowledge: Strong knowledge of the Identity and Access Management domain, including expertise with identity solutions like WSO2, OKTA, or others.
Communication Skills: Intermediate verbal and written communication skills in English are essential for effective collaboration with cross-functional teams and clients.
Programming Languages: Proficiency in Java 8+, JavaScript, Spring Boot, and the Spring framework (Core, Boot, Web, Security). Familiarity with Python and Angular is a plus, especially for custom solution development.

We thank all candidates for their application, however only those that qualify will be contacted.

ROC1

Job Types: Full-time, Fixed term contract

Pay: From $60.00 per hour

Schedule:

Monday to Friday

Education:

Bachelor's Degree (required)

Experience:

Spring framework (Core, Boot, Web, Security): 3 years (preferred)
Python and Angular: 3 years (preferred)
AI software Development: 2 years (preferred)
SW development in Healthcare: 3 years (preferred)
Identity and Access Management domain: 4 years (required)
authorization protocols ( ex. SAML, WS Fed, OAuth, OpenID): 3 years (required)
AWS, Docker, and Kubernetes: 4 years (required)
Federation IDP: 3 years (required)

Language:

English (required)

Licence/Certification:

CISSP, CISM, or CIAM (preferred)

Work Location: Remote

Noramtec Consultants Americas

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