Operations Security Incident Analyst/ Security Analysts- Naperville- IL

What you will be doing:

Security Event monitoring & 1st/2nd level analysis

• 24/7 (shift or on-call) for security monitoring

• Monitor health of SIEM components and create incidents to support team for action.

• Process Alerts & Events from in-scope security tools & products. Triage of events

• Escalation of security incidents to customer or relevant party

• Ensure incidents are handled as per SLA.

• Monitor health of SIEM components and create incidents to support team for action; SIEM infrastructure monitoring.

• Create, update, and manage the security knowledgebase.

• Define Security Monitoring guidelines as per customer requirements.

• Perform review and analysis with customer to help establish lessons learnt, create & update new/existing processes & procedures to mature the SOC and SIEM services and support

• Conduct trend analysis of customer networks to identify over-utilization of assets, ineffective traffic routing, inappropriate traffic priority, the root cause of repetitive incidents, single points of failure, and other configuration weaknesses that detract from the performance of customer networks.

• Address security issues according to customer-defined procedures and ensure their successful implementation in the network by creating Requests For Change (RFC) according to customer-defined procedures. If appropriate, participate on RFC review boards to approve planned activity.

• Commission preventative maintenance activities needed to keep customer networks running at optimal security levels.

• Define events/alerts within the SIEM tool as per customer requirements.

Required Skills:

Bachelor’s degree with at least 2-year Security experience for L1 / 3+ years Security experience for L2
Must have prior Operational Security Incident and Event Management with Telecom networks Will require some shift / evening work At least 1-year Security experience for L1 / 3+ years Security experience for L2.
Technical and Professional Security Expertise / Security Event monitoring and Analysis
SIEM knowledge (Splunk, ArcSight, Q-Radar)
Basic Security and Network knowledge, Certified CEH, Security+, CISSP
Incident Management
Planning and organization
Analytical thinking and problem solving
Technical/Business insight and judgement
Internal customer focus

What you didn’t know about us:

· Competitive salary

· Health, Dental and Vision Benefits

· Short/Long Term Disability and Critical Care/Illness Protection

· Life Insurance and Retirement Plans

· Employee Assistance Program

· With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

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Operations Security Incident Analyst