MAGNUM TRAILER & EQUIPMENT INC.

Since opening its manufacturing facility in 1984, the MAGNUM trademark has been synonymous with innovation and the highest level of quality in the industry. Today MAGNUM operates multiple manufacturing facilities and employs over 200 dedicated employees. The story of our success is really thousands of stories about people just like you; owner/operators, fleet managers, logistics companies, port authorities. People who can’t afford downtime and share our philosophy on quality. People who know there has to be a better way to get the job done.

JOB TITLE: Service Technical Sales RepDATE: Aug 12/24POSITION OVERVIEW:

Reporting to the VP, Service, this position plays a critical role within Magnum’s Service Division. The Sales / Project Coordinator is responsible for securing new business projects and seeing them through to completion. Working closely with key stakeholders, this position will ensure that what was scoped with the customer becomes a finished product that meets & exceeds client expectations.

JOB DESCRIPTIONJOB DUTIES / RESPONSIBILITIES:

Responsible for all sales functions including but not limited to:
- Generates high-quality sales leads
- Performs regular customer follow up
- Secures and renews orders
- Negotiating pricing and quotes / technical spec sheets as required
- Completes the sales transaction and arranges delivery using schedule
Researches, develops, and modifies products to meet customers' technical requirements and needs
Prepares and develops technical presentations which explain Magnum’s products & services to existing and new customers
Discusses Magnum’s portfolio while understanding customer equipment needs and their system requirements
Work with design team to generate concept drawings that correspond with customer demand and quoted project
Effectively communicates customer project scope to key internal stakeholders within the Service Division
Works closely with Internal Purchasers to ensure correct materials are ordered and delivered on time to meet projected delivery dates
Assists customers who have problems with installed products and recommends improved or upgraded materials and machinery through effective troubleshooting techniques
Solicits and documents client feedback to analyse the data with the goal of creating new sales and marketing strategies to target customers
Identifies areas for improvement and communicates these issues as well as possible solutions to Senior Management through team design and brainstorming sessions
Consistently improves technical knowledge of industry and product lines by attending educational workshop, reviewing publications, establishing professional networks, and participating in professional organizations
Performs other duties as assigned
Oversee Structural Purchaser & Engineer

QUALIFICATIONS:

Bachelors’ Degree in Engineering, Business Admin, or related field OR
Certified Engineering Technologist with sufficient work experience
2-3 years professional experience in the manufacturing or transportation industry
Experience and solid understanding of designing within Solid Works
Working knowledge of ERP software an asset
Proficient in the Microsoft Office Suite
Ability to communicate effectively both verbal & written in the English language

ADDITIONAL SKILLS:

Strong communication, interpersonal, customer service, and sales skills
Positive and outgoing personality with ability to build rapport with customers
The ability to relate technical information to non-technical customers
Excellent technical and problem-solving skills
Good leadership and team working skills
Ability to work under pressure and tight deadlines
Ability to contribute openly and effectively during team meetings
Strong attention to detail and excellent organizational skills
Someone who is driven and enjoys autonomy in a position

Magnum Trailer and Equipment Inc.

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