Professional work that implements, maintains and troubleshoots enterprise security systems in a complex, integrated information technology systems environment. Consults with internal business customers to determine security requirements. Provides technical advice and counsel to less experienced analysts.

Required to assist in maintaining 24 X 7 systems availability.

May monitor the work of others and provide some coaching and mentoring.
Implements, maintains and troubleshoots software systems.
Performs security audits, risk assessment and analysis.
Tests software systems.
Makes recommendations for enhancing and formulating policies and procedures.
Consults with internal customers to identify and analyze needs and recommends solutions that meet business goals.
Resolves problems and provides technical assistance and training to users in software enhancements and upgrades.
Performs or ensures system administration tasks, including adding users, user groups and accounts are successfully accomplished.
Analyzes, diagnoses, troubleshoots and resolves software and production issues.
Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.
Resolves escalated problems and identifies and recommends responses to new or unusual situations.
Ensures system documentation and logs are maintained and procedures are documented.
Reviews research data; and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required.
Manages vendor relationships.
Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up-to-date.
Promulgates and enforces established technical and procedural standards.
Assists in disaster recovery testing.
Resolves escalated problems, responds to new and unusual situations and recommends solutions to systemic problems.
Participates in ongoing training to continuously upgrade technical knowledge and skills.
Performs other job-related tasks as assigned.

IDENTITY ACCESS MANAGEMENT (IAM)

The following are in addition to the general specification description for this classification.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

JEA’s IAM processes to include account management, access controls, and access governance.
Modern approaches with implementing delivery of IAM services and applications.
Cloud based services and architecture such as iDaas, iPaas, AWS, AZURE, and Office365
Role-based access control, API Gateways, Enterprise Directories, Enterprise Databases, Active Directory, LDAP, and Single Sign-On
End-User provisioning, Identity and access governance, and identity data synchronization services and systems.
Scripting languages such as JavaScript, Beanshell, LUA, and Groovy.
Access management, sufficient to work across organizational lines to resolve problems and issues.

Skill in:

Maintaining JEA’s Identity and Access Management systems to include but not limited to configuration, systems integration, and troubleshooting.
CIP audit processes and procedures, including controls testing and remediation activities.
Delivering quality work on time and demonstrating a high level of efficiency and attention to detail.
Communicating, both written and verbal, and be able to effectively communicate with technical and non-technical stakeholders.
Identity Lifecycle Management
Identity Data Models
Access Lifecycle Management
Credential Management
Identity Federation

Ability to:

Analyze complex problems and develop innovative solutions.
Create and improve existing procedures to ensure alignment with IAM processes with the company’s business strategy.
Lead projects, including the management of resources, timelines, and expectations.
Operate independently at times to provide domain area functional and technology leadership

EXAMPLES OF PROFESSIONAL WORK:

Respond to evidence requests in support of regulatory compliance.
Implements, tests, debugs, and documents new systems, or enhances existing systems.
Reviews and coordinates test plans for new and existing environments.
Works independently to implement complex hardware and software environments.
Develops and implements testing processes and scripts in support of upgrades and enhancement changes.
Interfaces with peers, technical & business staff, vendors, customers, and all levels of management.
Writes scripts, templates, interfaces, and utility applications as needed to maximize efficiency and target continuous improvement.
Provides technology and process training within discipline.
Assists Project and Program Managers as needed.
Performs, or ensures, that system administration tasks, including adding users, user groups and accounts are successfully accomplished.

OPEN REQUIREMENTS:

Bachelor of Science (BS) degree in Computer Science, Information Security, or related discipline and four (4) years of professional experience in a security analyst role in a large corporate environment.

-OR-

Eight (8) year combination of related education, training and experience in a large corporate environment.

Windows: Five (5) years of experience must be in a Windows environment.

LICENSE/CERTIFICATION/REGISTRATION:

A valid driver’s license is required prior to employment and must be maintained during employment in this classification.
Minimum of two (2) or more Information Security Certifications (eg., Security+, CISSP, CIAM), or Cloud Based Certifications including AWS and Azure are required.
Other Certification, Registration and/or Training specific to the job may be required during employment

The full salary range for this position is $85,134.40 - $132,392.00. Salary will vary based on education, experience, skills, and abilities.

JEA

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Security Analyst Senior (Identity Access Management)