Company Overview

iON United Inc. is one of Canada’s most trusted cybersecurity solution providers. Founded in 2003, our experienced team delivers best-in-class advisory, technology, and managed services for securing IT, OT, and cloud environments. With consecutive year-over-year growth, we foster meaningful relationships through meaningful work by helping organizations make informed risk management decisions. Recognized for growth by Canadian Business magazine six times and The Globe and Mail in 2021, we continue to build and support a customer community on the leading edge of technology. Cultivating a culture of performance and accountability has earned us a renowned reputation and continues to attract Canada’s best talent to work alongside the nation’s top clients. Our focus on cybersecurity allows the organizations we partner with to maintain their focus on growing their business, We Protect the Brands You Know.®

Position Overview

Reporting to the VP & Country Manager, the Senior Account Manager, (SAM), will be responsible for delivering sales results against corporately defined targets. The SAM will be responsible for a defined list of identified prospects across their territory. The SAM will sell across all three iON solution pillars: Technology, Services and Employment and be expected to meet or exceed minimum sales targets in all three areas. To facilitate the execution against target, the SAM will be expected to create and maintain client relationships across functional, operational and executive contacts. The SAM will work closely with internal iON stakeholders specific to a wide array of security recommendations specific to each customer. The iON sales environment is fast paced and high-touch with an always-on approach to client satisfaction.

Responsibilities:

Achievement of both revenue and margin targets across Technology and Services within defined account list
Creation and execution of territory and individual account plans
Maintain a very high frequency of client contact, funnel management and activity management reporting
Accuracy in sales forecasting – by week, month and quarter
Maintain Salesforce account hygiene and accuracy of account and opportunity details
Leveraging company templates and brand standards to create and deliver customer proposals and solution presentation material
Quarterback and participate in the iON response to RFx opportunities
Regularly engage with iON’s technology partners and strategic alliances along with seeking out and identifying new strategic partners based on client input and direction
Maintain minimum levels of sales/technical certifications offered by technology partners
Cultivate strong relationships with current and prospective customers through event attendance
Professionally represent the brand of ION across the client, partner and internal communities we serve in accordance with the core values of the business

Skills and Qualifications:

Post-Secondary diploma or degree is considered an asset
10+ years of account management experience
5 years senior account management experience
3+ years of network/cyber security sales experience
Ability to identify a broad range of major account/enterprise contacts across Ontario
Working knowledge and experience with Salesforce.com
Comfortable participating in virtual and in-person meetings
Demonstrated willingness to learn
Intermediate to advanced capabilities in Microsoft Excel, Outlook and Word
Limited to moderate provincial and national travel may be required in the execution of this role
Attention to detail, professional communication skills, exemplary written and presentation skills are a must

Additional Information:

Limited local and provincial travel may be required in the execution of this role
As a requirement of this position, the successful candidate must satisfy and receive clear results for a Criminal Record Check

iON - We Protect the Brands You Know®

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