Are you passionate about technology and eager to contribute your expertise to a dynamic and forward-thinking environment? We're looking for a dedicated IT Computer Specialist to join our team and help drive technological innovation across our organization.

About the Role

The IT Computer Specialist will play a vital role in maintaining, optimizing, and securing our IT infrastructure. This person will oversee daily technical operations, troubleshoot hardware and software issues, and contribute to the implementation of new technology solutions. Success in this role requires a proactive, detail-oriented mindset and a strong collaborative spirit.

What You’ll Do

Technical Support: Provide comprehensive technical assistance to internal staff, responding to requests via phone, email, and in-person. Diagnose and resolve hardware and software issues efficiently to minimize downtime.
System Maintenance: Perform regular maintenance on workstations, servers, and network equipment. Install updates and patches to ensure systems are up-to-date and secure.
Network Administration: Monitor the organization's computer networks for performance, security, and reliability. Troubleshoot connectivity issues and manage network resources, including printers, routers, and switches.
Security Management: Implement and monitor cybersecurity measures. Assist in the development of disaster recovery and backup procedures. Conduct regular system audits to detect and mitigate potential threats.
User Training: Conduct training sessions for employees on newly implemented software or hardware. Create user-friendly documentation and guidelines for common issues and best practices.
Hardware & Software Deployment: Set up new computers, mobile devices, and software applications. Coordinate with vendors for procurement and support as needed.
Project Collaboration: Work closely with other professionals and department heads to plan and execute technology projects. Participate in research and evaluation of emerging technologies.
Documentation: Maintain accurate records of configuration, maintenance, and repairs. Keep inventory of IT assets and track software licenses.
Customer Service: Demonstrate professionalism and patience when interacting with end-users. Address concerns proactively and ensure a positive technology experience for all staff.

What We’re Looking For

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
2+ years of professional experience in IT support, system administration, or a similar role.
Proficiency with Windows and macOS operating systems; familiarity with Linux a plus.
Experience with Microsoft Office 365, Active Directory, and common enterprise applications.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
Proficiency with DBMS (PostgreSQL)
Basic knowledge of cybersecurity principles and best practices.
Excellent problem-solving, organizational, and multitasking skills.
Exceptional verbal and written communication abilities.
Ability to work independently as well as collaboratively within a team.

What We Offer

Full-time, salaried position with flexible working hours.
Option for hybrid or remote work, based on role and experience
Health and dental benefits after the probation period
A collaborative, growth-oriented team culture
Modern, well-maintained equipment and tools provided

Join Our Team

If you're a skilled IT Computer Specialist who takes pride in delivering high-quality work and values a supportive, forward-thinking workplace, we’d love to hear from you. Apply today!

Job Types: Full-time, Permanent

Expected hours: 40 per week

Work Location: In person

Expected start date: 2025-08-18

INFINITY GROUP CONSTRUCTION

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IT Computer Specialist