POSITION SUMMARY

The IT Administrator is primarily responsible for the effective day to day operation of Hitachi Astemo Canada’s computing resources encompassing servers, desktop/laptop computers, applications, printers/document scanners and associated infrastructure to support these technologies.

CORE FUNCTIONS

· Manage servers, desktop/laptop computers, multifunction and single function printers, special purpose appliances and various peripheral devices in a Microsoft Active Directory environment.

· Assess risk and apply required patches, software/firmware updates to servers and desktop/laptop computers to address security and stability issues.

· Work with vendor support as necessary to quickly resolve problems.

· Manage Microsoft Group Policy creating and updating GPOs to effectively enforce IT security polices and streamline management functions.

· Provide daily management of accounts, print queues, folder and file permissions and backups and restores.

· Install and support end user applications.

· Support core business applications.

· Effectively manage internal IT projects and participate in other projects with IT components.

· Develop and maintain custom software and systems for data collection, traceability, automation interfacing and portal applications.

· Provide tier one end user support and problem resolution in person, via telephone and/or email.

· Maintain inventory of IT related supplies and equipment.

· Create, conduct, or attend IT based training sessions.

· Create training material and provide training to end users as required.

· Responsible for JSOX and similar IT audits

· Participate in a variety of audit tasks and duties for physical inventory as required.

· Liaison with internal and external auditors as required.

· When necessary:

o Support computer room infrastructure (power, backup power, air conditioning, humidity control).

o Support networking infrastructure (switches, routers, firewall, wireless controllers and access points).

o Support custom portal and plant floor applications for data collection, traceability and automation interfacing.

o Manage business communication systems including phone and video conferencing systems.

o Support plant floor hardware such as bar code printers, bar code scanners and mobile computers.

· Other duties as assigned in order to meet business objectives.

POSITION REQUIREMENTS

· Minimum five years experience in an IT systems administration and support role.

· Proficient with Microsoft Operating Systems (both GUI and CLI) including Windows 7, Windows 10, Server 2008 R2 and Server 2012 R2, Server 2016, Server 2019

· Advanced knowledge of all aspects of Active Directory management.

· Thorough understanding of Windows Server Update Services (WSUS).

· Excellent knowledge of TCP/IP networking.

· In depth understand of networking services (DNS, DHCP, LDAP).

· Proficient with networking hardware including layer 2/3 switches, hubs, print servers, wireless controllers and access points.

· Proficient with Microsoft Office 365

· Experience with Microsoft SQL Server and PostgreSQL databases would be beneficial

· Software development knowledge including VBA for Windows (Linux scripting would be an asset).

· CentOS Linux experience would be an asset.

· Experience with a Cisco BE6000 Unified Communications platform would be beneficial.

· Past work experience collaborating with manufacturing automation personnel would be an asset.

· Some exposure to Mitsubishi PLCs and OPC software.

· Some experience with the following would be an asset:

o Infor MP2, XA and F9.

o IBM iSeries (AS400).

o Lexon CCore.

o Symantec Endpoint Encryption.

o Barracuda Backup, Next Gen Firewall appliances

· Experience with Android mobile operating systems.

· Able to lift, push, pull up to 50 lbs as required to perform repairs on IT related equipment

· Ability to physically inspect equipment in cramped or tight locations

· Required to carry a company cell phone and be on call during off schedule work times

· Experience within automotive or manufacturing sector would be an asset

QUALIFICATIONS, EDUCATION & CERTIFICATION

· College or university degree in IT preferred.

· Industry recognized certifications.

PERSONAL ATTRIBUTES

· Ability to prioritize, multi-task, meet tight deadlines, and work well under pressure.

· Detail oriented and able to handle confidential information of the highest level.

· Excellent verbal and written communications skills.

· Strong time management, planning, decision making and organizational skills.

· Able to work autonomously and as a member of a team.

· Ability to establish and maintain effective working relationships with others.

· Able to follow written and verbal instruction related company policies/procedures (work tasks, Associate handbook, safety, quality and environmental).

· Continuous improvement focused is an asset.

Job Types: Full-time, Permanent

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Monday to Friday
Overtime

Supplemental pay types:

Bonus pay
Overtime pay

COVID-19 considerations:
All associates have to wear a mask working onsite and undergo screening.

Hitachi Astemo Canada, Inc.

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IT Administrator