Hearn Industrial Services in Windsor ON is seeking an experienced and dynamic IT Manager to lead our organization's information technology initiatives.

We are looking for an IT Manager to strengthen the organization’s technology foundation, drive forward-looking initiatives, and build a disciplined, scalable IT department.

This role blends strategic thinking with operational accountability, with a strong emphasis on system reliability, failover planning, security and continuous improvement in a 24/7 production environment.

Shift Days

Wage -$90,000 dollars per year

Duties

Partner with senior IT leadership to define and execute IT strategy
Evaluate current IT structure and recommend improvements to scale operations
Build a forward-looking roadmap aligned with business growth and customer demands
Introduce best practices in IT governance, structure, and accountability
Design and implement robust failover and disaster recovery strategies
Ensure high availability of critical systems
Identify single points of failure and eliminate operational risks
Lead business continuity planning and testing
Implement server failover, database replication and disaster recovery strategies
Ensure internet redundancy (dual ISP), firewall/switch failover, and network segmentation (VLANs)
Oversee VPN architecture (site-to-site and remote access) for secure, stable connectivity
Identify and eliminate single points of failure across all critical systems
Research and evaluate new technologies to improve operations and reporting
Support adoption of scalable solutions (cloud, hybrid infrastructure, etc.)
Establish and enforce standards across IT operations and support
Improve incident management, change control, and deployment practices
Introduce metrics and reporting for system performance and team effectiveness
Drive a culture of accountability and structured execution
Design an IT organization that supports continuous operations across all shifts
Ensure proper layering between support and leadership roles
Define clear roles, responsibilities, and escalation paths
Work closely with Operations and Leadership teams
Ensure IT is tightly aligned with production and customer requirements
Support customer audits and compliance
Qualifications
Proven experience in IT management or a senior technical role with a strong background in system administration and network security.
Extensive knowledge of virtualization (VMware vSphere), cloud platforms (AWS & Azure), and containerization tools like Docker.
Proficiency in programming languages such as JavaScript, C#, Python; experience with application development frameworks (.NET) is highly desirable.
Strong understanding of databases including SQL Server and Oracle; experience with SAN storage solutions is a plus.
Familiarity with cybersecurity standards including PCI compliance; expertise in implementing firewalls, VPNs, TCP/IP protocols, and intrusion detection systems.
Hands-on experience with DevOps practices including CI/CD pipelines; knowledge of tools like Jira for project tracking is preferred.
Excellent leadership skills with the ability to manage cross-functional teams effectively.
Strong communication skills to articulate complex technical concepts to non-technical stakeholders.
Relevant certifications such as CISSP, PMP, VMware Certified Professional (VCP), AWS Certified Solutions Architect are advantageous. This position offers an opportunity to lead innovative IT projects within a forward-thinking organization committed to technological excellence and operational efficiency.

Job Types: Full-time, Permanent

Pay: $90,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
RRSP match
Vision care

Ability to commute/relocate:

Windsor, ON N8Y 1X3: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

Supervising: 10 years (required)
Robust failover and disaster recovery : 10 years (required)
VPN Architecture: 10 years (required)
Evaluating New Technologies : 10 years (required)
Metrics and Reporting : 10 years (required)
IT Structure : 10 years (required)

Language:

English (required)

Licence/Certification:

Class G Licence (required)

Work Location: In person

HEARN INDUSTRIAL SERVICES

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IT Manager -Windsor ON