GoFleet is a rapidly growing organization that specializes in providing GPS fleet management solutions and other vehicle technologies. Our products assist businesses to improve productivity, reduce fleet operating costs, increase driver safety and generally render their fleet operations convenient and stress-free. At GoFleet, it is our goal to streamline processes for fleet and field service companies. Ultimately, we want to make their job easier. We have experience building scalable mobile and web software that reaches across different platforms and device types for a variety of industries. Our main objective is to work with the clients to make their ideas into reality.

Why do our clients trust us with their vision? It's because we understand that successful idea execution takes both technical skills and communication skills. Our team has thousands of hours of experience in programming and in project consulting & management.

Responsibilities

Operations

Primarily responsible for the management of infrastructure services
Monitoring our solutions composed of devices, gateways, trackers, servers, software, and mobile applications
Infrastructure alerts are addressed in a timely and thorough manner
Preventive maintenance
Corrective maintenance
Adaptive maintenance
Document and improve existing processes

Support

Qualify support tickets
Resolve the tickets when possible
Maintain a knowledge base of solutions
Improve the process by proposing evolution of the system or the methods
Assist with maintenance of customer service SLAs
Work with product managers and developers to determine and resolve high-level problems
Identify & troubleshoot server configuration and/or performance irregularities
Develop procedures to respond to these irregularities in a timely manner

Security

Installing, administering, and troubleshooting network security solutions.
Updating software with the latest security patches and ensuring the proper defenses are present for each network resource.
Performing vulnerability and penetration tests, identifying and defending against threats, and developing disaster recovery plans.
Configuring security systems, analyzing security requirements, and recommending improvements.
Monitoring network traffic for suspicious behavior.
Creating network policies and authorization roles and defending against unauthorized access, modifications, and destruction.
Consulting with staff, managers, and executives about the best security practices and providing technical advice.
Configuring and supporting security tools, such as firewalls and anti-virus software.
Training staff to understand and use security protocols.

Position Requirements

Bachelor degree in computer science, cyber security or related field
Minimum of 5 years of hands-on experience
Network experience preferred
Proven track record identifying and championing appropriate new technologies
Strong knowledge and experience in server, network and applications, and problem resolution
Proficient with managing and prioritizing multiple projects
Advanced troubleshooting skills of familiar and unfamiliar technologies alike
Innovative and able to think out of the box
Excellent written and verbal communication skills including interpersonal / customer service skills
Superior analytical and problem-solving abilities with keen attention to detail
Exceptionally self-motivated and directed with ability to set and manage priorities judiciously

Technologies Expertise

Google cloud platform
Web services, DNS, FTP, DHCP, IIS, Apache
Networking
Firewall
Microsoft Server, Linux, Ubuntu, SaaS and IaaS technologies

Benefits

Full-Time employment
Medical Insurance with extended health coverage
Dental Insurance
Paid Vacations & Sick Leaves
Performance Bonus
Company Paid parking and Gym

GoFleet Corporation is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

GoFleet

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