Network Administrator

About us

GL2Cloud Inc. offers a comprehensive suite of IT Infrastructure and Data Centre Services including Colocation, Dedicated Server and VPS (Virtual Private Server).

Our state of the art cloud-oriented datacenter - located in Markham, Ontario, Canada - is fully equipped to support a range of services to provide you with the flexibility, scalability and cost benefits your business needs.

Position Scope

Network Administrator provides primary operational support, management, and architectural change design of the production network environments. The incumbent is guided by defined goals and objectives and works under the general supervision of the Manager, IT Technical Infrastructure.

Main Objectives

Ensures scheduled operational support activities result in minimal service disruptions to the business systems.
Ensures security is maintained at an acceptable level and improved where necessary to ensure networks are running efficiently and to support business continuity.
Provides backup to the Manager for the day-to-day supervision and administration.

Responsibilities

Create processes for the implementation and maintenance of regularly scheduled operational support activities for firewalls, VPN, routers, switches, wireless hardware, and related network infrastructure, including configuration changes, optimization, patches, etc.; provide implementation support as required.
Lead design efforts and implementation support for new network related initiatives.
Collaborate with vendors and the team to provide technical expertise to senior management for contract details to support the contract negotiation process.
Conduct in-depth analysis of system networks to determine current and future utilization requirements; provide recommendations and input into capacity forecasting and planning, optimization and improvements.
Research innovative approaches to reduce CapEx and OpEx.
Manage large projects and initiatives, create and maintain project documentation, monitor project performance and resources.
Provide expert technical guidance for the resolution of issues and strategic design.
Handle / facilitate escalations by thoroughly investigating situations and communicating.
solutions and / or assisting team members by recommending response resolutions; collaborates with other team members on response development as required.
Monitor to ensure all systems are operating as expected; define operational strategies, procedures and security policies for preventative actions; take preventative action according to defined operational strategies, procedures and security policies.
Coach and mentor team members; identify employee training and development needs; provide feedback to assist Manager to set employee goals and objectives.

Education

Completion of a University degree or College diploma in Computer Science or equivalent educational experience.

Knowledge / Experience / Professional Courses

5+ years of experience in an enterprise networking environment.
Certification/Completion of multiple networking courses such as Cisco CCNA, CCNP, etc.
Extensive experience and in-depth knowledge of installation and management of firewalls, VPN, routers, switches, wireless systems, and related network infrastructure.
Extensive experience and in-depth knowledge of advanced networking topics such as BGP, Multi-homing and load balancing, QoS, wireless network optimization and traffic analysis, networking for Datacenters, security hardening such as DHCP Snooping, Dynamic ARP Inspection, Cyber Security investigation and network forensics.
Extensive experience and in-depth knowledge of Identity/Access management and directory services; monitoring software; disaster recovery disciplines and best practices.
Supervisory/coaching experience.

Key Skills

Strong ability to analyze and solve problems
Ability to guide and motivate employees/others
Well-developed design skills
Well-developed evaluation, decision-making, and system integration skills
Ability to develop and maintain effective working relationships
Well-developed communication skills

Key Competencies

Collaboration
Customer-centricity
Driving for results
Initiative
Innovation
Integrity
Interpersonal communication
Judgment and decision making
Leadership

Benefits

Competitive health and dental package
2 weeks vacation

GL2Cloud Inc.

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Network Administrator