Junior Network Administrator

Winnipeg, Manitoba

Florists Supply is the premier Western Canadian floral wholesaler and importer based in Winnipeg, with additional locations in Saskatoon, Edmonton, Calgary, and Metro Vancouver. As a premium facilitator of fresh flowers, Florists Supply is a family of employees that knows our customers and makes a difference by delivering beyond expectations. Florists Supply provides a variety of high quality, ethically sourced products to florists, independent and mass market retailers.

We are seeking a full-time Junior Network Administrator to join our team in Winnipeg, MB. This individual will work closely with the Network Administrator and together they will be responsible for serving as the first point of contact for IT services, support requests, and maintenance of all facets of Information Technology (“IT”) for Florists Supply’s five (5) locations across western Canada.

Responsibilities and Duties

· Providing timely and professional support remotely, and occasionally in person, for multiple users.

· Document work completed and resolution in our support log with high attention to detail.

· Ensuring our ERP, webstore, and server environment function at optimal potential.

· Setting up new users’ email accounts and Sage 300 login credentials.

· Creating and maintaining management reports in SQL Report Writing software.

· Install, configure, and support computer hardware, including workstations and network equipment.

· Working with external vendors to develop, implement, and support technology solutions.

· Keeping on top of technological changes, new security threats, and emerging best practices for cybersecurity and data protection.

Qualifications and Skills

· High School Diploma/GED.

· College or University education in Computer Science/Networking/Systems Administration.

· Outstanding customer service, listening, and communication skills.

· A friendly, engaging, and professional demeanour.

· Ability to work during business hours, and occasionally on evenings and weekends.

· Experience in one or more of the following:

o Installing, troubleshooting, operating, testing, planning, and configuring relevant Microsoft technologies. (Microsoft Office 365, Windows 10, Server 2019 – HCI Cluster, Windows Server 2012/2019 R2 – Cluster Environment, Microsoft Exchange Server – on prem., SQL Server 2014/2019 with SQL Server Reporting Services)

o Installation and support of rack servers, storage, and UPS.

o Citrix Virtual Apps and Desktops (Version 7 and above)/Citrix NetScaler

o Watchguard Firewall/VPN

o Sage 300 ERP and CRM

o MAC Operating Systems

o LAN/WAN networks, TCP/IP wireless and structured cabling.

o Strong understanding of wireless technology.

o ESET Protection/Monitoring

o Veeam Backup and Replication (V11)

o Printer installation and support

o User Lifecycle Management

o Hardware Support

Benefits of Working for Florists Supply

· Remote work – ability to work from home.

· A family-like environment where you can bring your own ideas to the table.

· Competitive compensation plan.

· Deferred Profit-Sharing Plan.

· Extended Health/Dental Plan.

· Professional development support.

· All employees are entitled to a good work-life balance.

Job Types: Full-time, Permanent

Salary: From $38,500.00 per year

Benefits:

Casual dress
Dental care
Extended health care
Vision care

Schedule:

Monday to Friday

Application deadline: 2022-03-30

Florists Supply Ltd.

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Junior Network Administrator