Extendicare recognizes the importance of immunization to protect our residents, patients, team members and visitors from COVID-19. As such, subject to medical exemptions, a condition of employment with Extendicare is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centres as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada

Reporting to the Director of IT and Cybersecurity, the Manager of Cybersecurity will lead the build out of an enterprise-wide cyber security program in alignment with the NIST framework. The incumbent will be accountable for oversight of Security managed service providers and will need to balance operational activities with the development of a strategic cyber roadmap. The role will also be responsible for the assessment and ongoing management of vendors, applications, and other third-party risk to cyber security at Extendicare for projects and day-to-day activities.

The ideal candidate would possess strong technical abilities with a hands-on approach towards implementation & maintenance of processes and technologies.

The successful candidate will bring critical thinking, intellectual curiosity, a strong attention to detail and a desire to “dig in” to learn the business while being mindful of the strong culture and commitment of the Company to provide care and services to our residents and support our team members across Canada as we “help people live better”.

As the Manager, Cyber Security, Information Technology you will:

Develop, implement, and continuously improve the enterprise cyber risk and security program in alignment with the NIST Cyber Security Framework
Provide security communication, awareness, and training for audiences, which may range from senior leaders to field staff.
Develop playbooks, security incident response processes and perform internal alert triaging, coordinating and remediation activities.
Recommend and facilitate the implementation of technical controls to support and enforce defined security policies
Work with the broader IT organization and business management to align priorities and plans with key business objectives.
Manage and maintain all security tools and security technology stack
Conduct and report on risk assessments and propose meaningful plans to protect the business
Manage security projects and provide expert guidance on security matters for other technology projects
Assess and ongoing management of vendors, applications, and other third-party risk to cyber security at Extendicare
Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
Work with IT leadership and business stakeholders to define metrics and reporting strategies that effectively communicate successes and progress of the security program.
Work to ensure ongoing alignment with Audit and Compliance requirements as identified by the business.
IT Cost management, budgeting, standardization of tools and ROI.
Conduct periodic security audits
Develop and help facilitate enterprise Disaster Recovery and Business Continuity programs.
Part of an on-call escalation process
Other duties as required

What You Bring

Excellent social, verbal, and written communication skills, with demonstrated ability to effectively present analytical data to a variety of technical and nontechnical audiences
Ability to translate complex technical information into terms and products in a business context so that the value and impact is clearly understood by upper-level management
You embrace new things, are open to different perspectives, and adapt quickly to an evolving environment.
Self-motivated and drive others to achieve significant results through focus and prioritization
Demonstrated proficiency managing leading cybersecurity solutions, platforms, and technologies
Experience with SIEM operations, Incident Response and Vulnerabilities Assessments and Multi factor authentication solution implementation and support.
Experience working with OKTA and other IAM platforms
Experience managing ProofPoint, Crowstrike EDR, Cylance, Carbon Black, Ivanti
Thorough understanding of enterprise security controls in Active Directory / Windows environments
Understanding / Knowledge of global frameworks and standards: NIST, SOX, ISO, FIPS, GDPR, PCI, PIPEDA, etc.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline
Certified Information Systems Security Professional (CISSP)
Certifications in ITIL, Azure, Security+, Certified Cloud Security Professional (CCSP)
10+ years of progressive information technology experience
5+ years of IT Security and/or security engineering experience
Experience in health sector is beneficial

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.

Extendicare Canada

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Manager, Cybersecurity