The Opportunity

Reporting to the Director of Sales, the Key Account Manager (KAM) will be responsible for developing and executing key account sales plans for existing accounts to maximize sales and profitability. The KAM will conduct regular business reviews with high-level decision makers at customer head offices to discuss product and program performance and adjust or revise programs or targets as required. They will also be expected to provide input for the annual budgeting process for assigned accounts, monitor and revise forecasts as necessary and mange sales expenses for a candidate that will possess a strong drive for success, exceptional leadership skills, and a passion for building strong relationships.

Job Duties

Establish and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty
Manage key national account budgets, including forecasting, planning, and spending, ensuring alignment with financial objectives
Develop and implement strategic plans to increase sales and market share for Key National accounts
Collaboration with internal cross-functional teams, including sales, operations, design and marketing to develop and execute strategies to drive growth
Remain informed on market trends, customer behaviour, and competitor activity, and identify new business opportunities that align with our company’s goals
Monitor and report on key performance metrics and provide regular updates to the senior management team
Develop presentations and proposals for meetings and submission deadlines
Develop and implement trade promotion strategies and tactical plans with the customer
Establish and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty

Major Responsibilities:

Degree, diploma or equivalent in Sales, Business, Marketing or Customer Service
Fluent in English, both written and verbal (Bilingualism an asset)
Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
Previous Sales and Account Management experience, ideally with 6-8 years of experience in increasing levels of sales and supervisory responsibility in the consumer products industry with a proven track record of successful sales growth
Excellent communication, collaboration, and interpersonal skills, along with the ability to think strategically, analyze data, and make data-driven decisions
Experience with negotiations; strong influencing and persuasion skills
Sound understanding of order management, logistics and forecasting
Genuinely passionate about the CPG industry and are looking for continuous learning and development opportunities

This position is a full-time office-based role and collaborates closely with all the internal departments of the company.

What We Offer

Impact and growth. You will have the opportunity to develop your own career path with support from your manager and the HR team.
Competitive salary and comprehensive benefits package - offering medical, dental, vision and more.
Working for and being part of proud Canadian company.

In addition, we off a comprehensive benefits package which includes; extended health care benefits, profit sharing, RRSP match and employee wellbeing program.

Currently the anticipated salary range for this position is from $65,000 to $75,000 per annum, partly depending on the successful candidate's qualifications, including education and experience.

We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We are committed to providing a barrier-free application and interview process for all candidates. Should you require accommodations due to a disability or medical condition at any point throughout the hiring process, please inform us immediately during the recruitment process.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Custom Leather Canada Limited

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Key Account Manager