Contemporary Computers is a boutique specialized services and managed IT company looking for a technical position from dedicated, organized, trustworthy individuals with social skills and an existing level of technological knowledge, as well as a passion for IT.

We handle IT management and operations for over 100 businesses in the Greater Toronto Area. Some of our clients include industrials such as steel and fabrication companies, legal, and healthcare companies, design firms, architecture, construction, and many more.

We perform the following tasks for our clients:

IT Managed Services
IT Auditing and IT Security Auditing
Networking: IP services, VoIP, design, device configuration and deployment; physical network deploy and management including ethernet, wireless and fiber optic

Web Services and Application Programming
Server deployment and management
Local, managed and Cloud Server Hosting
Management of virtualized infrastructure technologies such as VMWare and Hyper-V
Custom applications and solutions utilizing 3D printed materials, microelectronics using Raspberry Pi and other solutions up to industrial control systems and other integrated devices
Data Recovery services, basic electronic and firmware repair up to clean room based hardware replacement

Your duties would include the following:

Assisting our clients with day to day issues while filling out, tracking and resolving tickets
Configuring hardware for deployment

Reviewing client status indicators such as backups, computer hardware and other indicators via a management portal and emailed alerts
Going on site as needed and as available to assist with client assessments, deployments, and assistance as required if not on remote work schedule

We are looking for full time and contract workers, with a minimum commitment of at least 20 hours per week. We have flexible hours available for either 9-5 and Base pay for this position starts at $30/hr, with additional pay considered based on existing experience and opportunity for growth during full time employ. Applicants must be able to arrive at work locations consistently and arrive on time. Personal transportation will likely be beneficial, but is not required. While initial training and oversight will involve travel to our studio office, work from home and work from abroad is available.

Technical Requirements:

This is a technical role requiring L2 level experience or greater

High level of comfort troubleshooting Microsoft Windows issues

Existing experience or ability to learn management and daily use of web based enterprise panels for antivirus and remote management tools

Experience managing, opening and filling out tickets to track client issues

Knowledge of server technologies a plus

Knowledge of Virtualisation and Cloud Technologies a plus

Experience in MS Hyper-V a major asset, also backup technologies such as Veeam a plus

Microsoft 365 and Intune management experience a plus

Mac knowledge preferred but not required
Should be able to configure any standard consumer, SOHO or business grade router

Experience with SonicWALL, Cisco / Cisco Meraki, Juniper, Unifi and command line script based configuration experience a plus

Knowledge of IPv4, VLANs, basic subnetting and other standard networking technologies required
Ability to competently go on site to businesses in the Toronto area if required and if not working on a remote schedule

Due to our client verticals, all technicians must pass a standard background check

Other job requirements include

Fluent in English and able to competently write notes, understand and follow directions in English

knowledge of other languages an asset but not a requirement

We require staff to be competent and well spoken, able to represent our company and brand when required
Trustworthy and reliable
Staff are expected to take ownership of jobs, start to finish
Must always create, log, and close tickets, or hand off if unable to complete
Self-motivated problem-solving abilities a must
Solid organizational skills preferred

Job Types: Full-time, Part-time, Freelance

Salary: From $35.00 per hour

Additional pay:

Bonus pay
Commission pay
Overtime pay

Benefits:

Casual dress
Company events
Flexible schedule
Flextime
On-site parking
Work from home

Flexible language requirement:

French not required

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
On call
Weekend availability

COVID-19 considerations:
You will wear a mask at all times at client locations and remain 6 ft away from other individuals at all times. You should have received at least two vaccinations. You may be asked to submit to regular COVID testing.

Ability to commute/relocate:

Toronto, ON M4M 3L1: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (required)

Contemporary Computers

New Jobs

Managed IT Technician