Building a premier next generation forest company.
Conifex Inc. — through astute strategic acquisitions and strong leadership is emerging as a major player in the forestry, sawmilling, and biomass power industry. We value our people and take pride in our successes. Operationally, our approach is to blend technology with the expertise of committed, creative, excellence-oriented people.

The IT Manager is a pivotal member of the finance team, reporting directly to the Director of IT. As an integral part of the IT Team, the IT Manager oversees and manages the day-to-day operations of the company’s information technology infrastructure. An IT Manager is vital to ensuring the smooth operation of our IT systems and networks, implementing technology solutions to support our business objectives, and managing a team of IT professionals by providing guidance, support, and technical expertise to ensure the effective delivery of IT services across the organization. The role is also expected to help support the Operational Technologies (OT) deployed at our industrial facilities.

This position can be based remotely or out of our offices in Vancouver, Prince George or Mackenzie, BC.

Key Responsibilities

Team Leadership: Lead, mentor, and motivate a team of IT technicians and specialists. Delegate tasks and projects effectively, ensuring alignment with departmental goals and deadlines. Conduct regular performance evaluations and provide feedback to team members. Foster a collaborative and productive work environment.
System Administration: Oversee the administration, maintenance, and optimization of all IT systems, including servers, networks, databases, and applications. Implement best practices for system administration, security, and data backup procedures. Monitor system performance and implement measures to enhance reliability and efficiency.
Technical Support: Serve as the primary point of contact for resolving complex technical issues escalated by the IT team. Provide guidance and assistance to resolve hardware, software, and network-related problems. Ensure timely response and resolution to IT support requests from end-users.
Security Management: Implement and enforce IT security policies, procedures, and best practices to safeguard company data, networks, and systems against security threats and vulnerabilities. Monitor cybersecurity tools for problems.
Infrastructure Management: Manage and maintain IT infrastructure, including hardware, software, and cloud services, to ensure reliability, scalability, and performance. Monitor existing systems via logs and alerts to ensure the IT/OT platform operates efficiently.
Documentation: Contribute to an expanding knowledge base by documenting solutions or internal IT processes.
Teamwork: Work cross-functionally with other teams in the organization.
Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in the IT field, and recommend innovative solutions to enhance operational efficiency and productivity.

Requirements

Minimum of 3 years of experience in IT support or administration, with 1 year in a supervisory or leadership role.
A similar role within the lumber industry or related industrial setting is a plus.
Previous experience supporting staff at remote locations.

Benefits

Here is what we offer:

Excellent financial compensation and health benefit package, including an annual health spending allowance.
Group RSP with company matching
A wide range of career and professional development and training opportunities
Flexible work hours
A future which is supported by a robust timber supply
This position can be based in Prince George or Mackenzie, BC.

Job Type: Full-time

Pay: $80,000.00-$110,000.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care

Work Location: In person

Conifex

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IT Manager