About us

CNS is a Managed Service Provider that has been in the market for the last 20 years with over 80 staff globally. As a Microsoft Gold Partner and ISO 27001 certified there is already a good toolset, process, and agreements in place but there is always room for improvement.

We have found across the business that we all need the ability to be organized, focused, client centric, with a pragmatic approach, as well as having a good sense of humour.

Role Description

This role will join the Remote Overseas team and we are looking for a motivated and self-starting individual with the ability quickly respond to and troubleshoot complex network and Azure infrastructure issues for 2,000+ servers. The role will include being a point of escalation for our NOC, as well as working alongside our rapidly growing team of Cloud Engineers.

The business has well defined SLA's and KPI's in place to help you along the way. We take our work seriously, but not always ourselves. We like to have fun too!

It is important that you are a great communicator, can understand clients' needs, learn to ask the right questions and find solutions. You need the ability to take down details of issues, take action and not be fazed by the demand to handle a variety of tasks at any one time.

While there is strong back up, support and mentoring on the job. You will also have independence in getting the job done, whilst providing best practice frameworks to assist with the process.

Progression

Unlimited potential to grow personally, professionally with the business with exposure to exciting new solutions in automation. Although CNS will help you to develop into the role that you see yourself achieving, some of the key progression pathways are to Cloud Architect, Technical Presales, Team Lead or Management, or an avenue into the security space.

What do you need?

5 Years MSP (at Engineer/Senior level)
Strong Azure IaaS experience
Strong WinTel Background
Strong Networking Skills (Routing, Firewall, VPN, ExpressRoute, VNEET/Peering/UDR, Load Balancers)
Highly proficient on PowerShell & DSC
Ability to mentor and teach Jnr staff members
Highly motivated and proven passion for continuous improvement
Significant project resource experience
Excellent troubleshooting and research skills
Ability to own and deliver on complex issue resolution
Ability to assist in scoping Azure\Infra solutions
Create verbal and written communication
Ability to independently work to and deliver complex solutions
Stakeholder management
Great interpersonal skills
Understanding of security principals
Solid understanding of security principles and technologies

Nice to haves!

Current MCSE in Azure
Experience/Certification in Citrix
Experience/Certification in SQL
Security qualifications/experience, specifically: Sentinel, Tenable, Defender,
Working experience with Security frameworks such as ISO27001, SOC2Type2, HIPAA, NIST etc.
Technical Presales experience
1-2 years management or team lead experience
Azure Policy experience

Job Type: Full-time

Salary: $95,000.00-$125,000.00 per year

Benefits:

Life insurance
Paid time off
Tuition reimbursement
Work from home

Schedule:

Monday to Friday
Weekend availability

Experience:

Azure: 3 years (Required)
Managed Services: 5 years (Required)

Work Location: Remote

CNS Australia

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