Expect the Extraordinary from Clear Resolution Consulting. Our services include Intelligence Analysis, Business Management, Cyber Operations, and Information Technology Consulting Services to the Department of Defense (DoD), Intelligence Community (IC) and other Federal Agencies

Description

This position is part of a multi- year contract to provide IT& technology support services to our Federal clients in the Washington DC- Metro.

CRC is seeking candidates for Systems Architect 2 to support our client in Linthicum, MD

PRIMARY RESPONSIBILITIES: The Systems Architect provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.The selected candidate will provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Manage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsBASIC QUALIFICATIONS:
Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.Active TS/SCI clearance with polygraph is required. Strong knowledge of Commercial Off-The-Shelf (COTS)/Government Off-The-Shelf (GOTS)Experience engineering applications for performance, resiliency, availability and scale.Ability to handle multiple projects and tasks, make decisions and solve problems under pressure.Ability to Writes and/or reviews software and system documentationPossess thorough knowledge of cloud service provider capabilities and integration.Ability to make recommendations for improving documentation and development process standardsDemonstrated experience with Microsoft: Active Directory installation, System Center Configuration Manager (SCCM) -Linux: - Red Hat/Centos, Linux configuration and administration, and Linux Open stack/KVM - LinuxExperience to include (5) years Microsoft, five (5) years Linux, three (3) years, and VMware and one (1) year StoragePREFERRED QUALIFICATIONS:
Must work with little to no prescriptive guidance
At CRC you'll find a fulfilling career and a great place to work— one that challenges you, fuels your need for creativity and innovation, and inspires teamwork and mutual respect. We are an equal opportunity employer.

Clear Resolution Consulting, LLC

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Systems Architect 2