Penticton is a vibrant, innovative, healthy waterfront city focused on sustainability, community, and economic opportunity. At the City of Penticton, our goal is to serve our residents, businesses, and visitors through good governance, partnership, and the delivery of effective and community-focused services.

Reporting to the Director of Finance and Administration, the Manager of Information Technology (IT) is responsible for leadership and oversight of the IT department's Operational, GIS, and Help Desk teams. The Manager of IT will bring to the table a range of skills and experience to maintain service excellence from the team to the organization and work collaboratively with business units to ensure that the IT infrastructure and related services are current, usable, dependable, secured and supported effectively to assist City staff with delivering of the best possible services to the citizens of Penticton.

Key Duties & Responsibilities:

Strategic Leadership:

Develop and execute a comprehensive IT strategy aligned with the City's goals and objectives.
Provide visionary leadership, keeping up to date with emerging technologies and industry trends relevant to local government IT.
Identify opportunities for process improvement, enhanced efficiency, and cost-effectiveness through the strategic use of technology.

Team Development and Training:

Foster a positive work environment and promote professional growth among team members.
Conduct performance evaluations, provide constructive feedback, and identify training needs.
Stay up to date with advancements in IT best practices and encourage continuous learning within the department.

Project and Resource Management:

Drive the successful implementation of IT projects, ensuring they are delivered on time, within budget, and according to quality standards.
Foster effective communication and coordination between departments, ensuring alignment of IT initiatives with organizational priorities.

Technology Planning and Governance:

Establish technology standards, policies, and procedures to ensure effective IT governance.
Evaluate and recommend innovative solutions that enhance the City's technological capabilities.
Conduct regular assessments of IT infrastructure, identifying areas for improvement and implementing necessary upgrades or changes.
Safeguards information system assets by identifying and solving potential and actual cyber security problems.

Stakeholder Engagement and Relationship Building:

Collaborate with internal stakeholders, including department heads and executives, to understand their IT needs and align technology solutions accordingly.
Build strategic partnerships with external organizations, vendors, and industry professionals to leverage shared resources and expertise.
Represent the City as an IT leader within the Okanagan region, actively hosting & participating in relevant professional networks and events.

Required Knowledge, Skills and Abilities

Strong strategic thinking and planning skills, with the ability to align IT initiatives with organizational objectives.
Excellent project management abilities, overseeing complex IT projects from initiation to successful completion.
Sound knowledge of IT infrastructure, business applications and security best practices.
Exceptional communication and interpersonal skills, with the ability to engage and collaborate effectively with diverse stakeholders.
Demonstrated ability to lead and motivate a team of IT professionals, fostering a culture of innovation and continuous improvement.
Proficiency in IT governance, standards, and policies.
Adept at balancing strategic thinking with hands-on operational responsibilities.

Preferred Education, Training & Experience:

Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
Proven experience in a leadership role within an IT department, preferably in a local government or similar setting.
Familiarity with emerging technologies and their application in local government settings.

At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.

That's why we welcome all applicants to consider joining our team. We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever-changing workplace to apply.

So, if your experience is close to what we're looking for, we would love a chance to talk about working with you. We welcome your cover letter and resume by July 10, 2023.

City of Penticton

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Manager of Information Technology