Summary Statement

The Information Technology Department (IT) collaborates with every department to implement new technology services and provide supporting data and information while maintaining the city’s existing information technology landscape in service to our community.

The Software engineer Sr Designs, develops and maintains software solutions to improve business processes and provides better services. Performs a variety of technical and analytical duties involving conceptualization, design, development, testing, implementation, and maintenance of software applications. Responsible for major aspects of an application’s architecture. Monitor, optimize, and maintain existing websites, applications, and data management systems to ensure optimal performance. Provides leadership and experienced insight on major development projects. Advisor for business solution planning and technical mentor for less experienced software engineers. Work is performed and technical decisions are made with latitude for independent judgment.

Essential Functions

Develops new software applications and enhances existing ones. Works with business clients to define requirements and features for new applications. Analyzes complex departmental and citywide business processes and documents the formal business requirements clearly. Researches existing and new technologies used to meet application requirements. Performs analysis of affected systems across the organization to create systems architecture for data access and security. Designs and documents major aspects of an application’s architecture including the user interface and data repository. Defines the software architecture including the design and implementation of data storage, Application Programming Interfaces (API), and User Interfaces (UI) as well as designing the User Experience (UX). Creates and performs test cases to verify program correctness. Analyzes and optimizes the existing systems to improve performance. Prepares and maintains documentation of applications, as well as prepares and presents written and verbal reports. (40%)

Analyzes current business processes and procedures, and recommends improvements and simplifications. Presents solutions to process business owners. Identifies problems and reviews related information to develop and evaluate options and implement solutions. Analyzes and debugs programs to isolate problems and takes appropriate actions to correct them. Identifies issues and possible improvements relating to formal and informal business processes using various business analyst tools including root cause analysis tools, flow charts, use cases, entity diagrams, and business process decomposition charts. Works with customers to learn specific design requirements and develops appropriate computer applications. Develops and executes test plans that thoroughly test applications and allow for quality implementation of new or modified applications. Provides systems training to departmental staff. Performs maintenance on systems such as security and software updates. Provides functional training to both end users and power users as needed. (30%)

Contributes to a variety of roles and/or responsibilities for special projects, as a project manager, technical lead, systems analyst, business analyst, or programmer lead. Administers multiple web and application servers, and web server infrastructures primarily on Windows. Provides requirements, design, implementation planning, and implementation of web server environments and operation of internet, extranet, and intranet service points. Troubleshoots tunes administer and configure the application and web servers. Manages domain name purchases and renewals. Supports day-to-day administration of the web Content Management System (CMS) internet site and intranet sites. Coordinates the planning, maintenance, testing, and accessibility of city-owned and generated content and content-related services. Performs software updates. Ensures that the layout, positioning, navigation, and look and feel of content are consistent across and throughout the organization. Performs design, implementation, maintenance, and repair of the city’s databases. Handles the process of developing and maintaining the database, and defines the internal layout of the database to ensure the internal layout optimizes system performance. Decides on the organization and storage of data in the database for easy access to requirements. Ensures that the scheduled jobs are error-free or fixes them if not. Safeguards the company’s operating data through a formalized and documented program of security administration and data backups. Manages all aspects of the site's SharePoint environment. Plays an integral part in the development of strategies for optimal use of SharePoint and other collaborative tools within the organization. (10%)

Trains and mentors co-workers. Works with co-workers on projects to help familiarize them with new concepts, applications, or technologies. Provides feedback for code reviews. Facilitates training seminars for peers. (10%)

Stays current on technology in this field through research of technical bulletins, white papers, etc. regarding security, performance, and coding practices. Attends seminars, conferences, and training classes. (10%)

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%

Requirements

Required Knowledge, Experience, And Training

Must have a Bachelor’s degree in Computer Science, Information Technology, or a closely related field or equivalent experience and education to attain the knowledge, skills, and abilities of the position.

Six years progressively responsible professional experience in current application development and support, database management and systems analysis/development.

Functional knowledge of principals and concepts of business process and software design; relational and distributed database design and implementation; project management; software development methodologies and life cycles; current trends in information technology software, business systems, hardware, networks, and communications; commonly used programming languages, databases, and operating systems on multiple hardware platforms; data modeling theory and methods; applications development and structured analysis methods; disaster planning and recovery techniques; debugging and error detection; advanced level form, screen, and report design techniques; and thorough understanding of software applications such as finance, human resources, etc. Knowledge and understanding of tools such as Microsoft Visio, Microsoft SQL Management Studio, Microsoft Visual Studio, and Adobe Photoshop. Uses programming technologies such as .NET, ASP.NET, T-SQL, C#, Javascript, JSON/XML, SOAP, XHTML, and CSS. Development may also include other technologies as determined by technical analysis example: Visual Basic, Access, Java, and PHP.

Ability to perform a full range of programming tasks using a variety of web and component based programming technologies and languages, keeping current with the latest programming techniques; analyze, interpret, and present research findings for preparing design specifications; analyze specifications and instructions to develop appropriate systems and programs; design effective information technology subsystems and develop appropriate programs; monitor and/or observe data to determine application problems; develop logical code for efficient application execution; debug new and existing applications; review and trouble-shoot complex code designs written by multiple engineers, and identify compatibility issues; establish and maintain effective working relationships with management, staff, contractors, and/or vendors; produce written documents with clearly organized thoughts; establish priorities to meet objectives; display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations; communicate effectively in the English language at a level necessary for efficient job performance; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain regular attendance; perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Bachelor’s degree in Computer Science, Information Technology, or a closely related field plus eight years progressively responsible information systems experience. Experience in formal business analysis, project management, and developing applications and components targeted for web, windows desktops, and/ or hand held devices. Work experience in a governmental setting or in a public agency is preferred.

Programming experience with ASP.Net, C#, Java or Visual Basic, CSS, JSON/XML, SOAP, XHTML is desired.

Licensing And Other Requirements

Valid state-issued driver's license.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Criminal Justice Information System background check (CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is always moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision. Employees will sit, stand and walk. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions.

This position works: scheduled on-call on a rotation basis, including early mornings, late evenings,weekends and holidays.

City of Boise

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