Position Purpose

The Manager, FOI and Privacy oversees and coordinates the policies and processes related to the collection, storage, access, use and disclosure of corporate information, including protection of privacy, to ensure compliance with provincialFreedom of Information and Protection of Privacy(FOIPP) legislation and any other relevant laws. This role is responsible for administering access to information requests under FOIPP and leads the CRD’s corporate privacy management program. Under the oversight of the Manager, Information Services, this position is expected to act with considerable autonomy and holds a high level of decision-making authority within the CRD related to FOI and privacy.

Key Accountabilities / Position Outcomes

Oversees access to information processes and freedom of information (FOI) requests
Develops and seeks to continuously improve the corporate privacy management program to be appropriately responsive to organizational, technological and legal/regulatory changes over time
Leads the corporate privacy impact assessment (PIA) process
Leads privacy breach and complaint investigations and responses
Provides corporate leadership, expertise and support on information access and privacy across departments and all levels of staff and management
Leads the mediation process on review files investigated by the Office of the Information and Privacy Commissioner (OIPC)
Prepares briefings, reports, research and analysis on access and privacy issues and trends as required; reports quarterly to the Executive Leadership Team (ELT) and annually to the Governance and Finance Committee
Identifies privacy-related risks for the corporate risk register, including recommended mitigation actions
In consultation with Manager, Information Services and GM Corporate Services, provides corporate leadership with regards to FOIPP initiatives, including developing bylaws, setting policies and standards, training & education opportunities
Engages and coordinates with key stakeholders to promote effective alignment between technology, records and information management, security, privacy and business areas concerning changes to existing or proposed initiatives, including systems, projects, programs, policies, plans or other activities involving corporate information
May respond, or coordinate response, to enquiries from Ombudsman’s Office regarding administrative/procedural complaints received from the public
Performs other related duties as required.

Qualifications

Degree in Business or Public Administration, Information Management, Law or related field and six to eight (6-8) years of professional experience in FOIPP administration and privacy management or an equivalent combination of education and experience. Preferred candidates have experience working with oversight bodies such as the Office of the Information and Privacy Commissioner, privacy professional certification (through the International Association of Privacy Professionals, the Privacy and Access Council of Canada or equivalent organization) and professional experience in local government.

Role-specific Knowledge, Skills & Abilities

Excellent communication (verbal, written and presentation) and customer service skills
Excellent interpersonal skills and demonstrated ability to establish and maintain effective working relationships with staff, elected officials, service providers and community representatives
In-depth knowledge of the FOIPP Act and Regulations, including their interpretation and application, preferably within the context of local government records and information
Ability to effectively assess initiatives, including information technology, for privacy impacts and requirements under FOIPP and engage stakeholders to ensure privacy requirements are understood and addressed
Ability to influence corporate adoption of privacy management principles and best practices
Considerable knowledge of relevant legislation, regulations, principles, standards, methodologies, practices and technologies governing and/or used for information and privacy management
Ability to effectively use and apply relevant information resources such as OIPC orders, decisions and guidelines
Ability to effectively provide training, advice and assistance to others
Ability to effectively lead, coach, guide, develop and supervise staff, including assigning and reviewing work; this includes the work of staff supporting FOI and information services that may report outside of the job role
Ability to review, develop, revise, implement and maintain standards and procedures related to the work, including documentation
Ability to effectively use established corporate records and information management systems and procedures
Demonstrated ability to deal with highly sensitive situations requiring the utmost tact, diplomacy, judgement, and confidentiality
Independent judgement and proven ability to take action as needed
High level of proficiency and experience with MS Office applications (Word, Excel, PowerPoint); experience working with SharePoint is an asset
High level of proficiency and experience with document redaction and disclosure preparation software; Adobe Acrobat Professional is preferred
Experience working with discovery software is an asset
A valid BC Driver’s license is required

Applications

To apply for this exciting opportunity, please submit your resume and covering letter online at www.crd.bc.ca under “Careers”. To learn more about working with us, visit our website.

To keep our employees, customers and the communities we serve safe, the CRD has introduced an employee vaccination policy intended to prevent the transmission of COVID-19. As such, the CRD requires verification of your COVID-19 vaccination status as a condition of employment.

Capital Regional District

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Manager, FOI and Privacy